Registering a Pet
For security reasons, we can only accept animals with a confirmed reservation accompanied by a passenger with a reserved flight ticket. We will accept one pet per passenger in the cabin and/or in the cargo hold, provided we have enough available capacity.
Regulations for Flights Operated by Other Airlines
- The transport and carriage of animals is only possible on Condor nonstop flights
- As required under EU Regulations EU-VO 576/2013 und EU-DVO 577/2013, we can only transport dogs and cats within the EU if they are at least 4 months old; we can only transport dogs and cats from unlisted third countries to the EU if they are at least 7 months old.
- We cannot transport sick or injured animals or dogs and cats which either gave birth less than 48 hours before the flight or will probably give birth during the flight. Pets sedated by medication must respond when spoken to.
- The transportation of animals is only permitted in containers that meet the requirements stipulated by the IATA Live Animals Regulations. Animals must be able to stand up without their head or ears coming into contact with the roof of the cage or crate. They must be able to turn around and lie down in a natural position.
- Water and food containers must be provided and the cage or crate must be stable and clean, have a watertight base and be lined with absorbent material. Mesh roofs are not permitted. Please be aware that the transportation of animals can be refused at check-in if the container is too small or does not meet the IATA requirements.
- You may bring dogs and cats weighing up to 6 kg (including container) into the cabin. The size of the container (ventilated and waterproof) may not exceed the dimensions specified for hand baggage. The animal should not be able to stick its head out of the container and is not permitted to be taken out during the flight. The container must be placed on the floor in the passenger's foot space.
Entry Regulations, Pet Passports, Vaccinations, etc.
It is always the traveler's responsibility to obtain all necessary information and documents regarding entry regulations, transit documents, veterinary health certificates, vaccinations, customs regulations in the destination country, etc. Please contact the embassy of the country you are visiting for information about import regulations, e.g. concerning vaccinations and identification documents.
A pet passport is required for dogs and cats being transported outside of Germany. The name of the owner entered in the pet passport must be identical to the passenger's name. The EU pet passport is valid in all member states of the EU and confirms that the animal has been vaccinated against rabies. Please be sure to obtain all information about the requirements and regulations for the country you intend to visit well in advance of your trip!
Animals may travel only if accompanied by a passenger, and they must be registered. Please note and follow the applicable entry requirements.
Special regulations apply outside the EU. Further information is available on the website of the German Federal Ministry of Food and Agriculture and on the website of the German Federal Ministry of Finance - www.zoll.de.
The following breeds are generally not accepted for transportation: Pitbull Terrier, American Pitbull, American Staffordshire Terrier, Staffordshire Bullterrier, Bullterrier, Amer. Bulldog, Dogo Argentino, Fila Brasileiro, Kangal (Karabash), Caucasian Ovtcharka, Mastiff, Mastino Napoletano.
The airline is entitled to refuse to transport the animal in case of non-compliance. The airline cannot be held liable for any damages, indirect or otherwise, that may result from this refusal to transport.
Information on the transportation of snub-nosed dogs and cats
Snub-nosed breeds of dogs and cats are particularly sensitive to temperature and stress. We therefore do not allow the transport of such dogs or cats because the risk of serious damage to health or, in the worst-case scenario, even death, cannot be excluded.
These risks apply to dog breeds such as:
Boston Terrier, Boxer, Bulldog (all breeds other than the American Bulldog), Chow Chow, Griffon Bruxellois, Japanese Chin, English Toy Spaniel, Mops, Pekinese and Shih Tzu
These risks apply to cat breeds such as:
Persian, Burmese, Himalayan and Exotic Shorthair
This also applies to mixed breeds.
Please note that on flights to/from the following destinations, pets may neither be transported in cabin nor in cargo hold:
- Cape Town
- Djerba (to Frankfurt)
- Male (Maldives)
For animals being transported on flights with destinations in the UK, Ireland, Sweden and Malta, passengers must comply with former, stricter regulations for animals regarding blood tests and hepatitis vaccinations that are still in effect.
Travelling with Pets to Germany
With regard to transporting animals from unlisted third countries to Germany or into the EU, passengers must comply with EU Regulations VO 576/2013 and EU-DVO 577/2013.
Transporting animals for commercial purposes is not permitted.
The name of the owner entered in the pet passport an/or in the veterinary health certificate must be identical to the passenger's name.
Dogs and cats from unlisted third countries may only be transported into the EU if they are at least 7 months old. As a rule, we cannot transport sick or injured animals or dogs and cats which either gave birth less than 48 hours before the flight or will probably give birth during the flight. Pets sedated by medication must respond when spoken to.