Check-in

Check-in at the Airport

From self-service check-in machines to the check-in counter – these check-in options are available at the airport.

Check-in Counters in Germany, Austria and Switzerland

Want to know exactly where to check in? Here is a list of our check-in counters at German, Austrian and Swiss airports.

Area
  • designated counters

(Subject to change without notice)

Area

Central terminal, counters 11, 12 & 31, 32

(Subject to change without notice)

Area

Terminal A and C

Due to renovation work at Düsseldorf Airport, the check-in counters will vary on a daily basis until probably the end of March. You will find the check-in counter for your flight on the information monitors directly at the airport.

(Subject to change without notice)

Area

Terminal 1, Departure Hall C

  • Economy Class: Counters 783 - 785
  • Premium Economy Class: Counters 775 - 776
  • Business Class: Counters 773 - 774

Further counters:

  • Baggage drop-off: Counters 777 - 782
  • USA flights: Counters 761 - 763
  • Special Services: Counters 752 - 753

    Passengers arriving in Frankfurt on a feeder flight are asked to go directly to the gate of their connecting flight.

    (Subject to change without notice)

    Area
    • Terminal C - Counter 301/303/305

    (Subject to change without notice)

    Area

    From 12 March, passengers will no longer be able to use the check-in machines for Late Night check-in. We ask our passengers to go to the Condor check-in in Terminal 1.

    (Subject to change without notice)

    Area

    Terminal 2, designated counters

    (Subject to change without notice)

    Area

    Central terminal

    (Subject to change without notice)

    Area

    Terminal 1 Module D: designated counters and machines Check-in

    (Subject to change without notice)

    Area

    Terminal 3, counters 310 – 318

    (Subject to change without notice)

    Area
    • Check-in Terminal 1A according to designated counter
    • no latenight check-in
    • no check-in machine
    Area
    • Check-in 2 row 2 counters Nr. 241- 249
    • No use of vending machines

    Economy Light

    Please note: If you have booked the Economy Light fare you may check-in online free of charge.

    If you wish to check-in at the airport, you will be charged US$30 / CAN$38. If you book in advance, you will be charged only US$12 / CAN$15.

    Check-in Times in Germany

    Economy Class/Premium Economy Class (short-haul flights):
    General Recommendation

    2 hours prior to departure at check-in

    Check-in closing times Zones 1-2 (short-haul/medium-haul)

    You must be completely checked-in and have your boarding pass 45 minutes prior to departure.

    (Subject to change without notice)

    Condor does not currently offer Condor Business Class on short-haul/medium-haul flights.

    Business Class (Long-haul Flights)
    General Recommendation

    90 minutes prior to departure at check-in

    Exceptions for flights to Zone 5
    (USA, Canada & Puerto Rico):

    120 minutes prior to departure at check-in

    Check-in closing times Zones 3-5 (long-haul)

    You must be completely checked-in and have your boarding pass 60 minutes prior to departure.

    (Subject to change without notice)

    Economy Class/Premium Economy Class (Long-haul Flights)
    General Recommendation

    2 hours prior to departure at check-in

    Exceptions for flights to Zone 5
    (USA, Canada & Puerto Rico):
    3 hours prior to departure at check-in

    Check-in closing times Zones 3-5 (long-haul)

    You must be completely checked-in and have your boarding pass 60 minutes prior to departure.

    (Subject to change without notice)

    Check-in Counters outside of Germany

    The monitor displays at the respective airport show you the exact location of the check-in counter. In general, the Condor check-in counter is located in the departure area of the respective international airport.

    Check-in Times Outside of Germany

    The Condor check-in counters at airports outside of Germany are also open at least two hours before the scheduled departure (three hours for flights from the United States and Canada).