Travel Advice
Latest travel updates
Please find a summary of important news below:
- You can find all current entry regulations here. Please note that Condor is subject to the regulations of the respective destination.
- Use our convenient online check-in and save time at the check-in counter.
- Currently, our Service Center receives a very high number of customer contacts. Unfortunately, this results in longer waiting times, for which we apologize. You may find most of the frequently requested information conveniently on our website.
Important Information for Entry into Thailand: TDAC Registration Required from May 1st
Starting May 1st, 2025, the Thailand Digital Arrival Card (TDAC) will be mandatory for all non-Thai nationals entering Thailand. This includes foreign residents holding long-term visas or work permits.
Pre-registration will be available starting April 28th, 2025 through the official portal: https://tdac.immigration.go.th
Key registration details:
- Registration can be completed individually or as a group (up to 10 people).
- Required information includes:
- Passport details
- Personal information
- Trip details
- Accommodation information
- Health declaration
- Upon successful registration, travelers will receive a confirmation document via email.
- In case of a flight number change, passengers can edit their details in the system.
- Passengers who arrive without having completed TDAC registration will need to do so at designated arrival kiosks, which may cause delays.
We strongly recommend completing the TDAC registration well before your departure to ensure a smooth entry into Thailand.
Information for all travellers to Zanzibar
From October 1, 2024, all guests arriving in Zanzibar are obligated to hold mandatory entry insurance from the Zanzibar Insurance Corporation (ZIC) for the duration of their stay (up to 92 days) and to provide proof of this insurance upon request.
This insurance can only be taken out with the ZIC via visitzanzibar.go.tz. Other international travel insurance policies are not accepted. Every traveler over the age of 3 (except Tanzanian citizens) must take out the insurance in advance of the trip. Prices: 44 USD for adults aged 18 and over; 22 USD for children up to 17 years, infants up to and including 2 years are covered by the parents' insurance If no valid entry insurance from the Zanzibar Insurance Corporation (ZIC) is available, guests are not allowed to enter Zanzibar and must return immediately at their own expense.
Status: September 30th, 2024, 1.00 p.m.
Insolvency FTI on June 3, 2024
The tour operator FTI filed for insolvency on June 3, 2024 and canceled trips. The brands affected are FTI Touristik Germany, Austria, Switzerland, BigXtra, FTI Voyages and FTI Reizen. Like all other airlines, Condor is not allowed to transport travelers who have booked a now canceled package tour with one of the above-mentioned FTI brands to their vacation destination. Please contact FTI directly if you have any questions about your upcoming trip.
However, all guests can take their booked return flight as normal, even if the trip was canceled by FTI. If the return flight is rebooked by the guest, for example to an earlier date, the regular ticket price will apply.
FTI has set up a support website for customers and a support hotline at +49 (0) 89 / 710 45 14 98, where all further information, including information on claims to the German Travel Security Fund (DRSF), is available.
Status: June 4, 2024
Avoidance of Russian and Ukrainian airspace
Condor does not fly over Russian or Ukrainian airspace on any of its routes.