Data Protection

Index of Procedures for Privacy Officers

Do you have any questions about data protection and privacy? In the Index of Procedures for Privacy Officers shown below, you can find information on how Condor collects, processes, uses and stores personal data.

Pursuant to Section 4g II Subsection 2 of the BDSG (German Federal Data Protection Act), the Privacy Officer must, upon request, provide anyone with the information given in items 1-8 of this document in accordance with Section 4e Item 1 BDSG in an appropriate manner.

Name of the organisation in charge

Condor Flugdienst GmbH

Executive Board

Ralf Teckentrup (Chairman)
Uwe Balser
Dr. Ulrich Johannwille

Name of the organisation in charge

Condor Flugdienst GmbH
Condor Platz
60549 Frankfurt am Main, Germany

Designated Director of Data Processing:
Joachim Jachemich

Corporate Privacy Officer:
Matthias Klause


Purpose of data collection, processing and/or utilisation

The purpose of the company is air travel, both domestic and international, and the operation of all businesses and facilities associated with aviation and its promotion.

The company is entitled to establish subsidiaries and agencies, both in its home country and abroad, for the purpose of supporting and advancing its business activities, to invest in other companies both in its home country and abroad, to acquire such companies, and to enter into joint venture agreements. It may commission such companies with its operations, either in part or in full.

Data is collected, processed and/or utilised for the abovementioned purposes.

Personal data is primarily processed in the following areas:
Personnel (administration, management and development)
Suppliers (administration and management in accordance with the criteria for the generally accepted German accounting principles (“Grundsätze ordnungsgemäßer Buchführung”)
Customers (reservations, customer relationship management).

Description of the relevant groups of individuals

Customer data, employee data and supplier data, insofar as it is required for the purposes specified in section 4.

Data recipients or categories of data recipients

Public offices in the event of overriding legal requirements or regulations, external contractors in accordance with Section 11 of the German Federal Data Protection Act (BDSG), and external offices, insofar as they are involved in the purposes listed in section 4.

Statutory deadlines for deletion of data

Upon expiry of the statutory retention periods and deadlines issued by the legislators or supervisory bodies, the respective data will be deleted as a matter of routine. Insofar as this does not affect any data, it will be deleted when the purposes listed under item 4 cease to apply.

Transmitting data to third party countries

In order to process transactions associated with the business purpose, data will be forwarded, in accordance with the aforementioned international guidelines, to authorities, agencies, customers, suppliers, hoteliers and airlines in various countries.

Security measures

By exercising care and due diligence when awarding contracts, implementing appropriate quality requirements and by training its employees, Condor Flugdienst GmbH ensures that the protection measures pursuant to Section 9 BDSG are met.

Condor Flugdienst GmbH
Privacy Officer

Frankfurt, 16-04-2012