Travel Advice
Latest travel updates
Check the latest travel information and updates before you fly.
Safety Regulations for lithium-ion battery devices
According to regulations of the European Aviation Safety Agency (EASA), the transport of equipment with a defective or recalled lithium-ion battery in checked baggage on board all flights of the Thomas Cook Group Airline in Germany, UK, Scandinavia and Spain is prohibited due to safety reasons. Such devices, like the Apple MacBook Pro models affected by a recall recently, may be carried in carry-on baggage but must be switched-off and are not be used or charged during the flight. The device must also be stowed in hand luggage under the front seat and observed. In the event of heat generation, the cabin crew must be informed immediately. We kindly ask our guests for their understanding, as safety is our first priority at all times.
Increased passenger volume due to starting summer holidays
We kindly ask our guests who start their journey at the beginning of the summer holidays in the respective federal state to plan more time at the airport and to arrive at their departure terminal at least two and a half hours before departure (short-haul and medium-haul flights) or at least three hours before departure (long-haul flights).
Besides, we recommend to use our Late Night Check-in the day before departure or to check-in online. All passengers should also check their flight status at www.condor.com or, if the flight was booked as part of a package tour, their respective tour operator for any additional information.
Important information about smart luggage
Smart luggage suitcases have a range of features such as GPS tracker, power banks and scales. All these features are powered with a lithium battery.
The current IATA Dangerous Goods Regulations 2018 do not allow these suitcases as checked baggage, if you can remove the lithium battery from the suitcase, you may carry them in your carry on luggage.
Please be aware, that only two pieces of Lithium spare batteries per person are allowed.
We allow smart luggage as carry on luggage, as long as the max. dimensions and weight are considered.
Dominican Republic: Tourist Card Fee Now Included in Flight Fares
The entry requirements of the Dominican Republic stipulate that every tourist must have a Tourist Card before going through the passport control area upon arrival. Until now, tourists have been able to purchase the Tourist Card online, from machines at airports and ports or via travel agents or consulates. This requirement also applies to German tourists.
The new decree concerning this requirement stipulates that from 1st April 2018, the price of the Tourist Card will be added to the price of all air and sea travel tickets purchased by tourists for their journey to the Dominican Republic. The Condor booking systems are therefore being adapted to meet this new regulation and the Tourist Card fee of $10 will be automatically added to the price of Condor tickets.
This new procedure means that when travelling to the Dominican Republic, you are no longer required to independently purchase a Tourist Card. In the past, passengers arriving at the airports in Puerto Plata and Punta Cana were often confronted with a long wait because most tourists purchased their Tourist Cards from the machines at the airports upon arrival. With these new measures, the government hopes to optimise the Tourist Card procedure at local airports.
If you travel to the Dominican Republic by land, you are not affected by these new regulations. The previous procedure for land travel still applies.
Kenya: import of plastic bags is prohibited
Since Monday, 28 August 2017, the import and use of plastic bags of all kinds in Kenya has been prohibited. This includes both carrying and refuse bags.
This legislation also applies to travelers who transport plastic bags in their luggage or bring them as "Duty Free" bags.
Please be advised to avoid plastic bags when packing. Duty-free bags will be collected upon arrival.
The new law provides for high fines to enforce the prohibition accordingly.
Zanzibar: Yellow fever vaccination is now compulsory
According to information received from the Foreign office, contrary to previous advice, it is now official that evidence of yellow fever vaccination is required in order to enter Zanzibar. This also applies if you travel to Zanzibar from the Tanzanian mainland by sea or air.
These new requirements have been confirmed explicitly by the Tanzanian Embassy in Berlin (and on the website). However, if you are spending your holiday on the Tanzanian mainland only, this does not apply when travelling from Europe.
Samsung Galaxy Note 7
The Condor safety team has banned any carriage of Samsung Galaxy Note 7 devices from all our flights, as both checked luggage and also hand luggage. This follows reports of them burning up and also the US aviation authorities taking a similar step for US flights this weekend.
This ban does not apply to the Samsung Galaxy 7 phone, which is a different device and has not suffered the problems of the Samsung Galaxy Note 7.