Check-in
Online Check-in
Stressless and convenient: check in online starting 24 hours prior to your departure time and get your boarding pass in advance.
Benefits of online check-in at a glance
The Condor online check-in is
- Free in every fare and available for bookings of up to 9 people,
- Usable from anywhere – all you need is an internet connection,
- Available from 24 hours up to 1 hour before departure (times may vary by airport).
- Your boarding pass is available right after online check-in on your smartphone, as a download, or to print out. If you are only traveling with carry-on baggage, you can go straight to security with it.
- Baggage drop-off machines are also available at selected airports. Here, you can drop off your checked baggage by scanning your boarding pass – without waiting a long time at the check-in counter.
Important information about online check-in
Mobile boarding passes
Condor online check-in is available for all departure airports. However, for legal or technical reasons, a mobile boarding pass cannot be issued at the following airports after online check-in: Hurghada (HRG), Agadir (AGA), Cancun (CUN), Punta Cana (PUJ), Santo Domingo (SDQ), Yerevan (EVN), Mombasa (MBA), Haikou (HAK) and Sanya (SYX). In this case, please print out your boarding pass in advance or pick it up at the airport counter free of charge.
Travellers with animals and unaccompanied minors can check in online and enjoy all the benefits, but they must collect their boarding pass exclusively at the check-in counter upon presentation of the following necessary documents:
- Unaccompanied minors/adolescents: supervision form (PDF, 996 KB)
- Passenger travelling with animals: Live Animal Acceptance Checklist (PDF, 92.8 KB)
Connecting flights
If your flight booking includes a feeder flight with a partner airline, you need to check in for this flight on the website of the respective airline. Please note that not all airlines offer online check-in.
Cut-off times
Please note the check-in deadlines at the airports when checking in baggage. Be at the departure gate 45 minutes before the scheduled departure time. Allow enough time for passport and security checks.
Different booked fares
If you and your travel companion have booked different fares (e.g. Economy Light and Economy Classic), online check-in must be done separately. Fare overviews can be found under Classes and Fares for Economy Class, Premium Economy Class and Business class.
Exceptions for online check-in
- Group bookings for more than 9 people
- Customers who have booked one of our support services (transport of medical equipment, wheelchair or walking aid, wheelchair service to the aircraft)
Check in via app
Enjoy even more flexibility and convenience on your journey! With our app, you can check in online, save boarding passes, and receive the latest updates on your flight. We're by your side every step of the way!
Frequently asked questions
Is online check-in available for all Condor flights?
No, online check-in may not be available for your flight in exceptional cases. In this case, you can check in for free at the airport counter.
What should I do if online check-in is not working? What can I do?
If you experience any difficulties, please contact the Condor Service Centre.
How many hours before my flight can I use online check-in?
Condor Online Check-in is available on long-haul flights from 24 hours up to 1 hour before departure and on short and medium-haul flights from 24 hours up to 45 minutes before departure.
What information do I need for online check-in with Condor?
You will need your booking number and surname. You can find your booking number on the booking confirmation. This will be sent to you by email after you have made your booking.If you have not received this, please call our service hotline.
Why can't I check in online with my travelling companion, even though we have booked the same flight?
First, please check whether you and your travelling companion have booked different fares. Online check-in is only possible together if all passengers have booked the same fare. If you have booked different fares, you must check in online separately. You can find information on our Economy, Premium Economy and Business Class fares on our website.