Customer Support

Payment options

Apple Pay

Even more flexibility and convenience when booking flights. Simple and secure.

Apple Pay offers you a fast, secure, and convenient payment method. Instead of entering a long card number or personal data, you can simply pay with your iPhone, iPad, or Mac Book. Authentication on your Apple device via Face ID, Touch ID, or device code ensures maximum security for the payment process.

Please ensure in advance that your payment method is Apple-compatible and stored in your Wallet on the device you wish to use.

Frequently asked questions

What do I need for Apple Pay?
  • An iPhone, iPad, Apple Watch, or Mac model compatible with Apple Pay and the latest version of iOS, iPadOS, watchOS, or macOS.
  • A supported credit or debit card from a participating card issuer and an Apple ID signed in to iCloud.
How do I set up Apple Pay?

Adding a card to Apple Pay is easy.*

Here's how:

  • Open the Wallet app on your iPhone and tap the plus sign.
  • If you're using an Apple Watch, open the Watch app on your iPhone, tap Wallet & Apple Pay in the My Watch tab, and then follow the instructions to add a credit or debit card.
  • On your iPad, go to Settings > Wallet & Apple Pay > Add Card.
  • On a MacBook Pro with Touch ID, open System Preferences > Wallet & Apple Pay and tap Add Card.

* A list of devices compatible with Apple Pay can be found here.
How does an online payment with Apple Pay work?

On your iPhone or iPad

  • Ist die Zahlung erfolgreich durchgeführt, wird auf Ihrem Bildschirm die Meldung "Fertig" und ein Häkchen angezeigt.
  • To pay, tap the "Apple Pay" button.
  • Review your billing, shipping, and contact information to ensure it is correct.
  • Confirm the payment:
    - iPhone or iPad with Face ID: Press the side button twice, then use Face ID or your passcode.
    - iPhone or iPad without Face ID: Use Touch ID or your passcode.
  • Once the payment has been successfully completed, the message "Done" and a check mark will appear on your screen.

On Mac models with Touch ID

  • To pay, tap the "Apple Pay" button.
  • Review your billing, shipping, and contact information to ensure it is correct.
  • Complete your purchase by following the instructions on the touch bar and placing your finger on the Touch ID sensor.
  • Once the payment has been successfully completed, the message "Done" and a check mark will appear on your screen.

On other Mac models
Um die Zahlung zu bestätigen, benötigen Sie ein iPhone oder eine Apple Watch. Dazu müssen Sie auf allen Geräten mit derselben Apple-ID angemeldet sein.

  • Turn on Bluetooth on your Mac.
  • To pay, tap the "Apple Pay" button.
  • Review your billing, shipping, and contact information to ensure it is correct.
  • You can select your credit and debit cards from any nearby iPhone or Apple Watch devices that are signed in to the same iCloud account.
  • Complete your purchase and confirm the payment.
  • Once the payment has been successfully completed, the message "Done" and a check mark will appear on your screen.
Is paying with Apple Pay secure?

Apple Pay uses a device-specific number together with a unique transaction code for your purchase. This means that your card number and account details are not stored on your device or on Apple servers.
Are there any fees for using Apple Pay?

No, customers do not have to pay a fee when they pay by using Apple Pay.
Where can I find more help with Apple Pay?

If you have any further questions about Apple Pay, please visit  Apple Support.