two people sitting at a table clicking at an ipad

Contact Form: Booking, Flight & Complaint

Your path to your solution

Here you will find all the information, cross-references, answers, and self-service functions you need for any questions you may have about your trip.

Our customers most frequently have questions about the following topics, which is why you will find all the important information summarized on the following pages:

Most important topics

How can we help you?

Condor Contact

Hotline: +49 (0) 6171 69889 88

Available 24 hours a day, except on German public holidays. Available in German or English.
 

Whatsapp: +49 (0) 6171 69889 16

Available 24 hours


Contact form

Were you dissatisfied with your booking or your flight? Please accept our apologies. Of course, we will be glad to assist you with any complaints or grievances you may have.


Please note:
I booked through a travel agency or tour operator (package tour).

If your flight is in the future and you have booked it as part of a package with a tour operator, please contact your tour operator directly.


Customer service

Talk or chat with an agent.