Barrier-free travel:

Seat Reservations for Passengers with Severe Disabilities

Do you want to reserve a seat for a passenger with a severe disability or for a wheelchair user? Simply send us an e-mail.


Passengers with severe mobility impairments or who use a wheelchair can reserve seats with lifting armrests, even on the aisle, that make boarding, deboarding and getting up during the flight easier. The seats, including a seat for an attendant or companion, can be reserved free of charge.
To reserve your seat, please send us a short e-mail, and be sure to include your booking/transaction number.

Please note that the following seats cannot be assigned to sick or disabled passengers:

  • Mother-child (infant) row
  • Emergency exit