Condor Travel Protection BasicNo excess* | Condor Travel Protection PremiumNo excess* | |
|---|---|---|
| Travel cancellation insurance |  | |
| Travel curtailment insurance | | |
| Travel accident insurance | | |
| Connecting flight insurance | | |
| Rail & Fly insurance | | |
| Travel health insurance | – | |
| Emergency insurance | – | |
| Baggage insurance | – | |
Our partners
Travel Insurance
Coverage for every eventuality: get your holiday off to a relaxed start with HanseMerkur travel insurance. Book the right travel insurance for you together with your next Condor flight. If you have already booked a flight, you can easily add your insurance cover here at a later date. It is important that the policyholder is of legal age when purchasing the insurance!
Please note that in some countries, e. g. in Tanzania, additional local travel insurance is mandatory, regardless of your own travel insurance.Before you travel, please inform yourself about the applicable regulations. Before you travel, please inform yourself about the applicable regulations.
Overview Single-Premium insurances
*Exception in the case of travel cancellation insurance and travel curtailment insurance: for outpatient treatments, an excess applies in accordance with the General Terms and Conditions of Insurance.
Insurance conditions & product information
Information about your travel insurance
We offer you advice as part of our travel insurance brokerage services. We receive commissions and other benefits for these activities, which are included in the insurance premium.
German Chambers of Industry and Commerce Association (DIHK) e.V.
Breite Strasse 29, 10178 Berlin
Telephone: +49 (0)180 600 5850 (Landline rate €0.20/call; mobile rates maximum €0.60/call)
Register retrieval at www.vermittlerregister.info
On the above-mentioned website, you can search the online intermediary register for insurance using the following IHK registration number: D-BRHB-RIMXM-07
Complaints office for disputes with insurance companies or intermediaries: Versicherungsombudsmann e.V.
P.O. Box 08 06 32, 10006 Berlin
www.versicherungsombudsmann.de
Being well-insured makes your holiday much more relaxing!
FAQ
Frequently asked questions
How long do I have to take out travel insurance?
Products with travel cancellation insurance (RRV) must be purchased no later than 30 days before the start of the trip. If there are fewer than 30 days between booking and the start of the trip, travel insurance should be taken out no later than the 3rd working day (Mon - Sat) after booking. Products without travel cancellation insurance can be purchased at any time before the trip begins. We therefore recommend taking out travel insurance directly when booking your trip.
Where can I book a travel cancellation insurance?
You can take out travel insurance directly when booking your flight. Alternatively, if you've already booked a flight, you can add the insurance here.
Can I still take out travel insurance after booking my flight?
Yes, you can add travel insurance up to 24 hours before your departure.
What does HanseMerkur travel insurance cover?
Travel insurance from Condor's partner HanseMerkur covers a wide range of situations. These include illness, flight cancellation, and baggage loss.
What is the deductible in the insurance?
Only in the case of outpatient illnesses is there a deductible of 20% (min. 25 €). And generally, there is no deductible for annual insurance policies.
Why isn't insurance on a credit card always enough?
They often offer limited services, high deductibles, and many exclusions. For instance, with at-risk individuals or specific activities. Additionally, the protection often only applies if the trip has been fully paid for with a credit card. Here's a small checklist:
- Do you have to pay for the entire trip with a credit card?
- Is the family covered by the insurance?
- How high is the deductible?
- Does the travel health insurance cover a medically advisable repatriation or only a 'necessary repatriation'?
- Does travel protection also cover pandemics and travel warnings?