Yes, you can reserve a free middle seat with us starting 24 hours before departure. You can add this extra seat online when you check in or via "My trip" starting at €39.99. This only applies if there are still seats available on the plane. More information is available on our seat reservation page.
Yes, you can insure your baggage with Condor using HanseMerkur travel insurance. You can add travel insurance directly when booking your Condor flight. If you've already booked, you can add the insurance later. Find more info about travel insurance here.
Have you booked a short- or medium-haul flight? Here you'll find all the important information and a list of lounges on this page.
On a long-haul flight, you'll find information and lounges here.
Short and medium-haul flights include destinations in Europe, Egypt, Armenia, Georgia, and Switzerland. Long-haul destinations are in North and Central America, Africa (except Egypt), and Asia.
You can use the lounge at the departure airport if you show your boarding pass. If your trip includes flights with other airlines, the lounge access before these flights is not included. Use of the lounge at the arrival location is also excluded.
You can book lounge access through our partner Holiday Extras. Guests of all travel classes can find more than 600 lounges at over 300 airports worldwide. There you can relax and wait until your departure. All necessary information for to reservation a lounge can be found here.
Condor offers several options for passengers who want to contribute to a more sustainable future for aviation:
All contributions are used solely for these purposes and are completely voluntary. The SAF acquired from these contributions exceeds the legally mandated amounts, thereby enabling an additional contribution towards a more sustainable aviation industry.
During the flight booking process, you can voluntarily round up the total price of your flight. After entering your flight details and passenger information, the option will appear on the payment overview. With one click, you confirm that you would like to support the use of sustainable aviation fuel (SAF) – then choose whether you would like to round up your next £10.00, £20.00, £50.00 or £100.00 payment.
Yes. You decide whether you want to round up the final price of your flight booking to the nearest €10, €20, €50, or €100. The total price will be displayed to you in your flight booking.
If you want to cancel your flight, the rounded-up amount will still be invested in the additional use of Sustainable Aviation Fuel (SAF) on Condor flights and will not be refunded.
If the flight is cancelled by Condor or Marabu, you'll get the rounded-up amount back.
The rounded amount will exclusively be used by Condor for the additional use of Sustainable Aviation Fuel (SAF). The quantities of SAF purchased from them exceed the legally required amounts and will be used to refuel Condor aircraft over the next 12 months.
Yes, even when flying with our sister company Marabu, you have the chance to voluntarily round up the total price. The rounded-up amount will also be exclusively invested in the additional use of Sustainable Aviation Fuel (SAF) on Condor flights.
If you've booked a group booking of 10 more people through our group service, you cannot currently manage this online. If you'd like to make changes to a group booking or add extras like seat reservations or sports equipment, please email privatgruppen@condor.com.
Some airports provide baggage storage. Please check directly with the respective airport.
Extras such as seats or lounges should always be booked directly with the airline operating the flight. For example, if you're flying from Seattle to your destination with Alaska Airlines, book your seat for this flight directly on the Alaska Airlines website. Unfortunately, you can't make all seat reservations or bookings for other extras at once.
If you are a member of Atmos™ Rewards or TrueBlue, you can earn miles on Condor flights. Just enter your personal mileage number during online check-in or mention it at the airport check-in counter. The miles will be automatically credited to your account.
If you forgot to enter your mileage number at check-in and your trip has already ended, please contact the airline where you hold your mileage account. Your miles can be credited retroactively there.
To collect miles in the Atmos™ Rewards Program, present your membership card at check-in or enter your details during online check-in. Your miles are automatically credited to your account. If you want to add miles later, please contact Alaska Airlines directly.
You can buy a Rail&Fly ticket online either at the same time as your flight or later via “My trip”. After you’ve booked, you’ll receive an email with some voucher codes. You can redeem these codes at https://condor.bahnanreise.de.
If you’ve selected Rail&Fly as a train shuttle (2A) as part of your Condor booking, we’ll send you an email with Filekey within 72 hours of your booking. You can use this key to print out your train ticket from 72 hours before your flight. To do so, visit https://rail-checkin.com/.
You can't add Rail&Fly to flights within Germany, e.g. from Frankfurt to Hamburg.
Extras have specific deadlines that they need to be booked by. We've put together an overview for you here:
You can book an airport hotel at most airports. So stay overnight on site before an early departure or after a late arrival, and start your onward journey the next day feeling well-rested. Condor offers you a wide range of airport hotels worldwide.
The prices of the Priority Package depend on the flight zone. In Zone 1, they start at €14.99. In flight zones 2 and 6, prices start at €16.99. For zones 3 to 5, prices start at €24.99. Details about Condor's flight zones and package prices can be found here.
Yes, you can earn miles with Condor with our partners Alaska Airlines and JetBlue. You can use these miles for credits or upgrades. You can find more information about our partner programmes here. Condor does not have its own mileage programme.
Yes, Condor offers Rail&Fly, which allows for a relaxed journey when getting to the airport. You can book your ticket directly on our website. You can also select train stations as your starting point using the flight search. Rail&Fly is not available for flights within Germany.
The Priority Package includes the following benefits:
Here you can find all the prices and booking options for the Priority Package.
Parking availability varies depending on which departure airport you have chosen. In general, however, most major airports offer a variety of parking options:
If you'd like to book a parking space in advance and avoid long searches and stress before your trip, find more information and reservation options here.
With the Condor Priority Package, you can get on board faster. You use the priority lane at the security checkpoint. At the gate, you're among the first to board.
Additionally, the Priority Package offers more benefits to help you skip the long queues at the airport: You can check in at the Premium Economy or Business Class counters. Upon arrival, your baggage will receive priority treatment, ensuring your suitcases are among the first to appear on the baggage carousel. You can conveniently book the Priority Package online via My trip.
Yes, you can add travel insurance up to 24 hours before your departure.
Please contact European Air Charter directly to book special services on European Air Charter flights:
Website: www.euaircharter.comSeat reservations: https://buc.flyair41.deEmail: info@euaircharter.comPhone: +49 30 46797600 (Monday to Friday from 9 am to 6 pm)
Reservations for extras can be made from 24 hours after booking at the earliest.
To book special services on Sundair flights with flight number SR, please contact Sundair directly:
Website: sundair.comEmail: kundenservice@sundair.comPhone: +49 30 53 6767 91 (available Monday to Friday from 9 a.m. to 6 p.m.)
You can take out travel insurance directly when booking your flight. Alternatively, if you have already booked a flight, you can add the insurance via "My trip". You can find more information about travel insurance from Condor and HanseMerkur here.
Travel insurance from Condor's partner HanseMerkur covers a wide range of situations. These include illness, flight cancellation, and baggage loss. You can find a complete overview of travel insurance here.
It is possible to rent a car if you are under 25 or over 70. Please note, however, that the specific guidelines may vary depending on the car rental company and the destination country. Some rental companies may set a minimum age of 21 for car rental.
Usually the rental price is paid in advance. However, there is often an option to make a small, non-refundable deposit, while the balance is due before collection. In some cases, some fees that are already included in the total rental costs can be paid directly in person, such as one-way fees or special driver fees. At some locations, partial or full payment on vehicle collection is also permitted.
You can find detailed information about this in your fare overview and on your voucher , or you can view it on the Manage booking page.
Our partner CarTrawler's booking portal includes all of the mandatory fees for your reservation in the displayed price and in your booking terms. To view additional charges, please provide exact dates for pick-up, drop-off and the age of the main driver.
Please note that a security deposit fee will be placed on the main driver's credit card upon pick-up, which may also include fuel costs. Make sure you have sufficient funds.
Further costs may be incurred if the required documents are not available, the credit card does not have sufficient funds or additional options such as child seats, navigation devices or insurance are booked.
Most providers require a credit card issued to the driver for car rental. Some companies also offer rental with a debit card, which must be registered to the main driver. Tip: You can use the search mask to filter by accepted card types. The cards accepted on collection are also listed in the overview of offers, under "Important information".
To change your car rental reservation, go to the Manage Booking section of our partner CarTrawler's website. You can make various amendments there, including changing names, adding additional services, changing the vehicle type and altering your pick-up and drop-off times and locations.
Please note, however, that all changes are subject to availability and are not possible after vehicle collection. Changes made 24 to 48 hours before collection are generally free of charge. However, prices may change in line with current rates.
Payments already made are transferred to the updated booking. Any difference will either be charged or refunded, depending on whether the new reservation is more expensive or cheaper than the original one.
You can, of course, cancel your existing car rental booking. To do this, go to the CarTrawler website and navigate to "Manage my booking". Click on "Change" and then on "Cancel booking". Follow the instructions listed there to make the cancellation. Before proceeding with the cancellation process, you will have the opportunity to review your cancellation policy.
Depending on the conditions, you can cancel your booking up to 24 or 48 hours before the pick-up time. If you cancel less than 24 or 48 hours in advance, additional charges may apply in accordance with the cancellation policy. For more information on your cancellation options, see the terms and conditions of your booking.
Please note that any additional insurance you have taken out for your booking will be automatically cancelled if you cancel your vehicle booking.
You can conveniently pay for your airport shuttle in advance. All common payment methods are available, including credit card, SEPA direct debit and bank transfer. You can find the complete overview under Payment Methods.
You can book two different versions of the airport shuttle minibus: for a maximum of 7 people with one piece of baggage each and for a maximum of 12 people with one piece of baggage each. The group must consist of at least 5 people.
Drivers usually wait for you in the arrivals area or at a designated counter at the airport. You will be informed of the exact meeting point in advance by email.
Don't panic! Your booking confirmation email will contain a contact number that you can use to get in touch with your contact person.
Yes, please bring your own child seat with you. You can check it in as a piece of baggage free of charge on your Condor flight. Our tip for parents with children under 2 years old: Your child can also travel on the plane in an approved car seat in their own seat. For more information, you can visit our Flying with infants page.
That depends entirely on where your accommodation is located. Journey times are usually given when you book your airport shuttle, which should give you a good idea of when you will arrive at your hotel or holiday apartment.
You can easily book and manage an airport hotel through our partner holidayextras.com. You'll also find options for booking parking spaces, lounges, or transfers.
Airport hotels are basically there to make travelling to and from the airport easier. So many travelers use the hotels just for a night. You can also generally book several nights at an airport hotel. Check out all available hotels at your departure/arrival location.
Airport hotels are typically situated close to the airport and frequently provide complimentary transfers directly to the airport to ensure your journey is as pleasant as possible. Find a suitable airport hotel at your departure airport now.
Depending on the offer, the hotel may provide you with breakfast, parking, or a regular airport shuttle at no extra cost. Check in advance when booking if there are any additional charges for such services.
Different restrictions apply depending on the type of cargo. Find all common unit load devices from our partner Unilode here.
You can transport various types of cargo with Condor. These include:
Here, we provide more detailed information on the types of cargo and what they include.
Yes, depending on the size and weight of the animal, you have the option of accommodating animals either in the cabin or in the cargo hold. The following regulations apply to animals that are to be transported in the cargo hold:
Find out in advance about transporting animals, as well as the transport regulations and prices.
To book your freight, please use one of the common freight portals like ECS Group, cargo.one, CargoAi or WebCargo.
You can track shipments after successfully booking through Pathfinder.
Find more information on our Cargo page.