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FAQ - Check-in FAQ - Bookings FAQ - Baggage FAQ - Payment FAQ - Travel information FAQ - Seats FAQ - Flight information FAQ - Accessible travel FAQ - Health FAQ - Feeder and connecting flights FAQ - On-board services FAQ - Extras FAQ - Travelling with children and infants FAQ - Travelling with pets FAQ - MyCondor FAQ - Condor App FAQ - Customer service FAQ - About Condor

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FAQ Frequently Asked Questions

Do you have a question about your trip? Here you'll quickly find the right answer.

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Illustration of plane. Bird's eye view.

Book

All FAQ about flight booking

Illustration of baggage set. Two upright suitcases.

Baggage

All FAQs on the subject of baggage

Illustration of a boarding pass and a passport in a minimalist style with blue and white stripes, representing check-in.

Check-in

All FAQ about check-in

Illustration of a credit card.

Payment

All FAQ about payment

Illustration of a compass. Circle with 4 small line markings at the right, left, top and bottom. In the middle is a diamond, half of which is striped.

Travel information

All FAQ about entry and airports

Illustration of plane seat. A plane seat from the side. The backrest is striped.

Seats

All FAQ about seat reservations

Illustration of traveling around the world. Airplane flying around a globe. The globe marked with longitude and latitude lines, while the airplane is decorated with stripes and pointing to the right.

Information about the flight

All FAQ about flight information

Illustration of a wheelchair. The tyres have blue and white stripes.

Accessible travel

All FAQs on accessible travel

Illustration of health information & medical services. Circle with a cross.

Health

All FAQ about health

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Feeder and connecting flights

All FAQ about feeder and connecting flights

Illustration of dishes on board. Plate, a knife on the right, a fork on the left.

On-board services

All FAQ about on-board services

Illustration of car rental. Car with key.

Extras

All FAQ about additional bookable extras

Illustration of children. Front view of a girl's and boy's heads, part of the upper body is visible.

Traveling with children and babies

All FAQ about travelling with children & babies

Illustration of animal transport. Pet carrier with a paw print on the side.

Traveling with pets

All FAQ about traveling with pets

Illustration mycondor. A person wearing a blue striped top. A speech or thought bubble with a smiling smiley face and wavy lines floats above the person's head.

MyCondor

All FAQ about MyCondor

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Condor app

All FAQ about the Condor App

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Customer Service

All FAQ about customer service

About Condor

All FAQ about Condor