Q: Can I buy extras for my trip using the app?

Yes, with the Condor app, you can buy <a href="https://www.condor.com/en-gb/book/travel-extras/" target="_blank">extras for your trip</a>. For example, you can order food, book additional baggage, or select a seat. You can add these extras when booking or later on.

Question 1

How can I download the Condor app?

Accepted Answer

You can download the Condor app from the App Store by Apple or the Google Play Store. Open the App Store or Google Play Store on your smartphone, search for 'Condor App' and tap 'Install'.

Question 2

What features does the Condor app offer?

Accepted Answer

Here you'll find an overview of all the features of the Condor app:

Flight search: Find prices and availability.
Flight booking: Book flights directly.
Extras: Food, additional baggage, purchase seats.
Online check-in: Check in 24 hours before departure.
Digital boarding pass: Save your boarding pass in the app or in the wallet.
Baggage issues: Report lost or damaged baggage.
Flight information: Receive flight status via push notification.
Manage booking: View and modify travel details.
Submit API: Enter data for USA flights.

Question 3

How do I book a flight with the Condor app?

Accepted Answer

Once you've found your desired flight using the flight search in the app, you can book it directly through the app. Follow the booking steps carefully. Enter your personal details. Complete the purchase to get your ticket.

Question 4

How can I find my existing flight booking in the Condor app?

Accepted Answer

Log in to the app with your booking number. There you can view your travel details, make changes, or book additional extras. This way, you always keep track of your trip.

Question 5

The Condor app can't find my booking. What can I do?

Accepted Answer

If you can't access your booking via the Condor app, please make sure you've entered all the data correctly. For a package tour, you'll also need the details of your tour operator.

If your booking still cannot be found, there might be a technical error. Please try again later. If the problem persists, please contact our hotline.

Question 6

Can I save my boarding pass in the Condor app?

Accepted Answer

Yes, with the Condor app you can create a digital boarding pass and save it in the app or in the wallet on your smartphone. This way, you'll always have your boarding pass with you, even without an internet connection.

Question 7

Does Condor offer a mobile check-in service?

Accepted Answer

Yes, you can check in with Condor using the Condor App on the go. You can then download your boarding pass onto your mobile device.

Question 8

How does online check-in work in the Condor app?

Accepted Answer

With the Condor App, you can easily check in online. Online check-in is available 24 hours before the flight. Open the app, go to the check-in area, and follow the instructions to check in and get your boarding pass.

Question 9

Why isn't my boarding pass showing in the Condor app even though I've already checked in?

Accepted Answer

There are two possible reasons why your boarding pass isn't showing in the app:

You've checked in online through our website and got your boarding pass. However, the boarding pass doesn't automatically load into the app. There are technical reasons for this. If you'd like to use the boarding pass in the Condor app, please go through the online check-in process again in the app.
Your travel companion has already checked you in on another device and received your boarding passes. To save your boarding pass in the app on your smartphone, please go to the online check-in in the app again and repeat the process.

Question 10

Can I buy extras for my trip using the app?

Accepted Answer

Yes, with the Condor app, you can buy extras for your trip. For example, you can order food, book additional baggage, or select a seat. You can add these extras when booking or later on.

Question 11

Will I get the latest information about my Condor flight through the app?

Accepted Answer

Yes, with our notification service you'll always be informed about your flight, for example, if your plane is delayed. Just activate the push notifications in the Condor app to get updates.

Question 12

Can I search for a flight using the Condor app?

Accepted Answer

The Condor app's flight search lets you find prices for different flights and dates. Simply enter your departure location, destination, and desired travel date. The app will then show you the available options.

Question 13

Can I report lost or damaged baggage through the app?

Accepted Answer

Yes, if your baggage is lost or damaged, you can report it directly in the Condor app. On our website, you can find more information about our service , where you can report lost or damaged baggage.

Question 14

Can I save the API data for flights to the USA or Puerto Rico in the app?

Accepted Answer

Yes, for flights to the USA or Puerto Rico, you can simply enter the Advance Passenger Information or "API data" via the app. You have to submit this data no later than 75 hours before departure. This speeds up your check-in process.

Condor app

Questions and answers

How can I download the Condor app?

What features does the Condor app offer?

How do I book a flight with the Condor app?

How can I find my existing flight booking in the Condor app?

The Condor app can't find my booking. What can I do?

Can I save my boarding pass in the Condor app?

Does Condor offer a mobile check-in service?

How does online check-in work in the Condor app?

Why isn't my boarding pass showing in the Condor app even though I've already checked in?

Can I buy extras for my trip using the app?

Will I get the latest information about my Condor flight through the app?

Can I search for a flight using the Condor app?

Can I report lost or damaged baggage through the app?

Can I save the API data for flights to the USA or Puerto Rico in the app?

Additional help pages

Questions and answers

How can I download the Condor app?

What features does the Condor app offer?

How do I book a flight with the Condor app?

How can I find my existing flight booking in the Condor app?

The Condor app can't find my booking. What can I do?

Can I save my boarding pass in the Condor app?

Does Condor offer a mobile check-in service?

How does online check-in work in the Condor app?

Why isn't my boarding pass showing in the Condor app even though I've already checked in?

Can I buy extras for my trip using the app?

Will I get the latest information about my Condor flight through the app?

Can I search for a flight using the Condor app?

Can I report lost or damaged baggage through the app?

Can I save the API data for flights to the USA or Puerto Rico in the app?

Additional help pages