You need a confirmation of your fitness to fly if:
To confirm your fitness to fly, please use this form. Your doctor has to fill it out. Send it to us at least 48 hours before your flight.
Yes, you can take medication with you. Please ask your doctor to issue you a letter for this purpose. This letter should confirm the name and type of the medication, including the dosage. Your doctor should also specify what you need the medication and medical supplies for. Items such as syringes or EpiPens might otherwise be flagged by local security or customs authorities. The medication must be in its original packaging and clearly labelled.
Yes, you can take necessary medication in your carry-on baggage. For liquid medications, the normal rules for liquids apply.
Our cabin crew is trained to assist in emergencies. There is basic equipment on board to address minor health issues.
Ear pain often occurs when the pressure changes during take-off and landing. Chewing gum or yawning helps to equalize ear pressure. This alleviates the symptoms.
If you're injured, have had surgery, or are ill, there's a high risk when flying. Depending on the nature, age, and progression of your injury or illness, we might refuse your flight for safety reasons. We may ask your doctor to confirm whether you are allowed to fly.
On our website, you'll find detailed information and a list of diseases. In these cases, you should check with your doctor if you can fly. If you have any questions or if anything is unclear, please always speak to your doctor.
Passengers who have recently undergone surgery might need a confirmation of their fitness to fly. This also applies if you have an injury. It depends on how long ago the surgery was. People with cardiovascular diseases may also need confirmation. What matters here is how stable your condition is. You can find information on airworthiness on this page.
You can't transport containers with gaseous or liquid oxygen on a Condor flight. You can therefore only use an FAA-approved oxygen concentrator. You have to register this before the flight. Here you'll find a form for questions and signing up.
Is your device not listed? Use the form anyway or give us a call.
You should only fly when the fracture is older than 48 hours. Passengers with a recent bone fracture should therefore wait at least 48 hours before flying. Cabin pressure and swelling can otherwise lead to more severe pain and additional damage. Additionally, you must be able to sit upright in your seat.
Thrombosis can particularly develop during long flights and should not be underestimated. To prevent thrombosis, you should get up and move around frequently. Drink plenty of water and wear compression stockings.
Wear a medical alert bracelet and always carry your medication with you. If you have food intolerances or allergies, make sure to check our menu in advance. You can book your meals online in advance.
Make sure you have your medication with you. Also bring any oxygen equipment you may need. We recommend that you talk to your doctor before traveling. You can find more information here.
If your pregnancy is progressing without complications, you can fly with Condor without restrictions until the 28th week. From the 29th week until the end of the 36th week, or, in the case of a multiple pregnancy, until the 32nd week, you will need a medical certificate. The certificate must be filled out by the doctor no more than 10 days before departure and sent to the Special Assistance Team at specialassistance@condor.com. From the 37th week onwards, or from the 33rd week onwards in the case of a multiple pregnancy, you can no longer take the flight.
Pregnant women should consult their doctor before flying. You should wear comfortable clothes and regularly stand up and move around. This helps improve circulation. Compression stockings help prevent thrombosis. A seat in Premium Economy Class or in Business Class provides more comfort and more generous legroom.
Unfortunately, pregnant women cannot book XL seats. These seats are near the emergency exits, and therefore, special safety regulations apply. You can find more information here.
There is no longer a mask mandate on board. This concerns passengers and crew members. You can of course continue to wear medical or cloth masks voluntarily.
Condor is implementing hygiene and safety measures at the airport. Passengers can use self-service kiosks to check in and print their boarding passes. Boarding takes place in small groups to minimize contact.
Our aircraft have special filtering technologies. They purify the air from tiny particles, including viruses. This type of filter can also be found in operating rooms. The risk of infection with diseases or viruses on board is generally very low, as the airflow in the aircraft moves from bottom to top.
Condor has modified its boarding processes to maintain safe distances. Passengers board the aircraft in small groups.
For more space in the cabin, you can book a free middle seat. This is only possible if the flight isn't fully booked. Contactless payment with a credit card is the only option available on board.
Yes, Condor provides hand sanitiser. You can also bring your own disinfectant gel or spray. The bottle must not contain more than 100 millilitres. Put it in a transparent bag with a zip closure. The bag must not hold more than one liter. Store the bag in your carry-on baggage as instructed.
We thoroughly clean and disinfect the cabins of our aircraft after each flight. We comply with the strict hygiene regulations set by the authorities. This applies to both the seating areas with tables and the washrooms.
Yes, you can take medical devices on the plane. Please register the devices beforehand.