Data Protection

Data Protection Policy

On the following pages, you can find all of the essential information about our data protection policy.

1. Data Protection

The protection of personal data and thus your privacy is a matter that Condor takes very seriously. As the operator of this website, Condor Flugdienst GmbH would like to take this opportunity to inform you about the data we store, how we use it, and what it means for you when you use our personalised, customisable services. In order to guarantee the greatest possible protection of your privacy, we always

comply with data protection provisions in accordance with the German Federal Data Protection Act and its related laws.

Our websites may contain links to websites operated by third parties which are not covered by this Data Protection Policy. We have no influence or control over whether the operators of such sites comply with the data protection provisions.

2. What information do we store and for what purpose?

Your personal data, such as name, address, e-mail address, telephone number, etc., will be stored by us if you voluntarily provided us with this information or if it is required in order to process a query or booking. By providing us with the abovementioned data, you consent to it being stored. Your data will be treated with strict confidence in accordance with data protection regulations.

For example, if, while making a booking or registering for a newsletter subscription, you agree to allow your data to be used for the purpose of sending advertising and promotional offers to your address, we, or a company acting on our behalf entrusted specifically with the protection of your data within the scope of its data processing duties, will store and process the data provided to us for this purpose. Your data will not be forwarded or disclosed to third-party companies which are not part of the corporate group.

When you access our website, we collect data such as your IP address and other information, including date, time and pages visited. However, this information is not merged with your personal data. We use this data in order to optimise our Internet presence, so that we can serve you best.

We would also like to provide you with full information about the topic of online behavioural advertising. This Internet service collects and processes your browsing and usage habits and behaviour anonymously. You benefit as a user, because the advertising you receive is tailored more to your interests and so you receive less randomly distributed advertising. A cookie is stored on your computer to record your browsing and usage habits and behaviour. Cookies are small text files that are stored on your computer's hard drive and are capable of recognition, but do not allow you to be personally identified.

The following company is responsible for collecting data for delivering online behavioural advertising on behalf of Condor Flugdienst GmbH: mediascale GmbH & Co.KG.

Information is collected about your activities on websites operated by Condor Flugdienst GmbH (e.g. surfing behaviour, visited subpages of the websites, etc.). Since, pursuant to current legislation, the possibility cannot be totally excluded that the collected data might enable an indirect identification of the data subject, all of the browsing data is stored using a pseudonym, so that personal identification is ruled out. The IP address of your computer is transmitted for technical reasons, but is not stored or used for targeted advertising.

If you no longer wish to allow the respective data to be collected, you can use the following link to opt out and deactivate the collection of data:

You can generally prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. You can also set your browser to always ask whether you want to accept the cookies. Finally, you can also always delete cookies that have already been stored. For detailed information on this process, please refer to the instructions provided by your browser provider. If you do not accept cookies, it may limit the functionality of the website in some cases.

Please note that if you clear the cookies from your hard drive, you will also have to reactivate the opt-out link.

3. Data Protection and General Provisions

All personal data is stored and processed in accordance with the legal German data protection regulations. Only personal data that is necessary for processing and completing your trip is collected, registered, collected and forwarded to partners. These partners and our employees are obligated to maintain secrecy regarding such data.

For the purpose of checking and monitoring credit ratings and for marketing purposes, we exchange data with other service provider companies in our Group and, if applicable, with external companies. We take your protectable interests into consideration in the process.

4. Revocation and the Right of Inspection

Upon receiving your withdrawal of consent, we will immediately stop sending any further advertising materials and/or stop forwarding your data for advertising purposes.Opens window for sending email

Transmission of information to government departments or agencies is only done within the scope of the applicable statutory provisions. The U.S. Transportation Security Administration requires all airlines flying into, out of, or through the United States to disclose the reservation data on every passenger. This data is used exclusively by the U.S. Transportation Security Administration for security purposes only.

5. Information Regarding our Offers and Services

We would like to inform you occasionally about our offers and services and those of our partners, and use your personal data for this purpose. If you do not want us to do this, you can inform us of your non-consent at the address specified above.

You will receive our Newsletter only after you actively provide us with your consent. If you would no longer like to receive our newsletter, you can unsubscribe at any time by clicking on “Newsletter abbestellen” (“Cancel Newsletter”).

6. Data Security

Condor Flugdienst GmbH has undertaken the technical and organisational measures necessary to protect the personal data you provide from loss, destruction, manipulation and unauthorised access.

We use the Secure Socket Layer (SSL) encoding technology in order to enable the secure transfer of data between your web browser and our Internet system.

7. Using Cookies/Use of Google Analytics

We use cookies on our website.
Cookies are text files that the browser stores on your hard drive. This data has information about which websites you have visited and the advertisements you have viewed. But cookies never allow personal data, such as your name, address, e-mail address, etc., to be identified. Cookies are used by site operators on the Internet to check, for example, whether you are entitled to view the requested website information.

There is no specific setting you need to make in your browser to allow cookies to be stored on your computer. As a default setting, your browser accepts cookies and stores them, for example in a directory called "Temporary Internet Files", as they do not pose a security risk.

If you do not want Condor Flugdienst GmbH and its associated partners to use cookies, you must deactivate this function in your browser. For more information, see your browser's help dialog.

This website uses Google Analytics, a web analysis tool from Google Inc. ("Google"). Google Analytics uses so-called "cookies", i.e. text files stored on your computer that make it possible to analyse your website usage. The information the cookie generates about your use of this website (including your IP address) is transmitted to and stored on a Google server in the USA.

Google uses this information to evaluate your use of the website, to compile reports on website activities for the website operator, and to provide other services associated with website and Internet use. Google may also share this information with third parties, if required to do so by law, or if the third parties are processing this data on behalf of Google. Google will never link your IP address with other data stored by Google. You can stop cookies from being installed by configuring your browser software accordingly via the relevant setting; however, please note that this may mean that you cannot fully utilise all the functions of this website. By using this website, you consent to allow Google to process the data collected about you in the manner described above and for the aforementioned purpose.

You can opt out at any time, so that data will no longer be collected and stored in the future. You can use the following plug-in for this:

Our website uses the anonymisation function from Google. IP addresses are thus only stored and processed in abbreviated form, so that data cannot be traced back to a specific individual.

8. Using Facebook Plugins

Plugins for the social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook), are used on these webpages.

If you access a webpage on our website that has one of these plugins, a link is established to the Facebook servers, and a message to your browser displays the plugin on the webpage. This allows the Facebook server to identify which of our webpages you visited.

If you are logged in as a member of Facebook, then Facebook assigns this information to your personal Facebook user account. If you use the plugin functions (e.g. click the "Like" button or make a "Comment"), this information is also assigned to your Facebook account, and the only way to stop this is to log out before you use the plugin.

For more information on how Facebook collects and uses the data, on your rights in this respect and on possible ways to protect your individual privacy, see Facebook's data privacy policy.
© Händlerbund.

9. Data Protection Declaration

Condor Flugdienst GmbH is committed to complying with the data protection provisions described above.

As of: 10-07-13

If you have any additional questions about data protection and privacy, please contact our Corporate Privacy Officer.