Yes, you can reserve a free middle seat with us starting 24 hours before departure. You can add this extra seat online when you check in or via “My trip” starting at $65.00. This only applies if there are still seats available on the plane. More information can be found on our Seat Reservation page.
Yes, when you fly with Condor, you can insure your baggage with HanseMerkur travel insurance. You can add travel insurance when you book a Condor flight. If you have already booked, you can also add the insurance later. More information about travel insurance can be found here.
Have you booked a short- or medium-haul flight? Then you can find all the important information and a list of lounges on this page.
For a long-haul flight, you can find information and lounges here.
Short and medium-haul routes include destinations in Europe, Egypt, Armenia, Georgia and Switzerland. Long-haul destinations are in North and Central America, Africa (except Egypt) and Asia.
You may use the lounge at the departure airport if you show your boarding pass. If your journey includes flights operated by other airlines, the lounge before these flights is not included. Lounge use at the destination is also excluded.
You can book lounge access through our partner Holiday Extras. Guests of all travel classes can find more than 600 lounges at over 300 airports worldwide. There you can relax and wait until your departure. Find all the information you need to book a lounge here.
Condor offers several options for passengers to help create a more sustainable aviation future:
All contributions are used exclusively for these purposes and are completely voluntary. The SAF bought with these contributions is more than the legally required amounts, allowing you to make a bigger contribution to more sustainable aviation.
During the flight booking process, you can voluntarily round up the total price of your flight. After entering your flight details and passenger information, the option will appear on the payment overview. With one click, you confirm that you would like to support the use of sustainable aviation fuel (SAF) — then choose whether you would like to round up to the nearest $10.00, $20.00, $50.00 or $100.00.
Yes. You decide if you want to round up the final price of your flight booking to the nearest $10.00, $20.00, $50.00, or $100.00 amount. The total price will be displayed to you in your flight booking.
If you want to cancel your flight, the rounded-up amount will still be invested in using more Sustainable Aviation Fuel (SAF) on Condor flights and cannot be refunded.
If your flight is canceled by Condor or Marabu, you'll get the rounded-up amount back.
The rounded-up amount will be used by Condor exclusively for using additional Sustainable Aviation Fuel (SAF). The quantities of SAF purchased exceed the legally prescribed requirements and will be used for refueling Condor aircraft over the next 12 months.
Yes, even when flying with our sister company Marabu, you can choose to voluntarily round up the total price. The rounded-up amount will also be exclusively invested in using more Sustainable Aviation Fuel (SAF) on Condor flights.
You can't currently manage your group booking of 10 or more people online, as you booked through our group service. If you'd like to make changes to a group booking or add extras like seat reservations or sports equipment, please email privatgruppen@condor.com.
Some airports provide baggage storage. Please contact the airport directly for more information.
Extras such as seats or lounges should always be booked directly with the airline operating the flight. For example, if you're flying from Seattle to your destination with Alaska Airlines, book your seat for this flight directly on the Alaska Airlines website. Unfortunately, you can't make all seat reservations or bookings for other extras at once.
If you are a member of Atmos™ Rewards or TrueBlue, you can earn miles on Condor flights. Just enter your personal mileage number during online check-in or mention it at the airport check-in counter. The miles will be automatically credited to your account.
If you forgot to enter your mileage number at check-in and your trip has already ended, please contact the airline that you have your mileage account with. They can credit your miles retroactively.
To earn miles in the Atmos™ Rewards Program, show your membership card at check-in or enter your information during online check-in. Your miles will be automatically credited to your account. If you would like to add miles later, please contact Alaska Airlines directly.
You can buy a Rail&Fly ticket online either at the same time as your flight or later via "My trip". After completing your booking, you will receive an email with some voucher codes. You can redeem these codes at https://condor.bahnanreise.de.
If you have selected Rail&Fly as a train shuttle (2A) as part of your Condor booking, we will send you an email with Filekey within 72 hours of your booking. You can use this key to print out your train ticket from 72 hours before your flight. To do so, visit https://rail-checkin.com/.
You can't add Rail&Fly to flights within Germany, such as from Frankfurt to Hamburg.
Extras must be booked by specific deadlines. We have compiled an overview here:
You can book an airport hotel at most airports. If you have an early departure or a late arrival, you can stay overnight and start your onward journey the next day feeling well rested. Condor offers you a wide range of airport hotels worldwide.
The prices of the Priority Package depend on the flight zone. In zones 1, 2 and 6, they start at $27.00. For zones 3 to 5 and 7, prices start at $40.00. Details about Condor's flight zones and package prices can be found here.
Yes, you can earn miles with Condor with our partners Alaska Airlines and JetBlue. You can use these miles for credits or upgrades. You can find more information about our partner programs here. Condor does not have its own loyalty program.
Yes, Condor offers Rail&Fly, which allows for a relaxed journey when getting to the airport. You can book your ticket directly on our website. You can also select train stations as your starting point using the flight search. Rail&Fly is not available for flights within Germany.
The Priority Package includes the following benefits:
All prices and booking options for the Priority Package can be found here.
The parking spaces available vary according to the departure airport you have chosen. In general, most major airports offer a range of parking options:
If you wish to book parking in advance to avoid the stress of searching for a spot before traveling, you can find more information and reservation options here.
The Condor Priority Package gets you on board faster. You will use the priority lane at the security checkpoint and be among the first to board at the gate.
The Priority Package offers additional benefits to help you skip long queues at the airport: You can check-in at the Premium Economy or Business Class counters. Upon arrival, your baggage will receive priority treatment, ensuring your suitcases are among the first to appear on the baggage carousel. You can conveniently book the Priority Package online via My trip.
Yes, you can add travel insurance up to 24 hours before your departure.
To book special services on European Air Charter flights, please contact European Air Charter directly:
Website: www.euaircharter.com
Seat reservations: https://buc.flyair41.de
Email: info@euaircharter.com
Phone: +49 30 46797600 (Monday to Friday from 9 am to 6 pm)
Extras can be reserved no earlier than 24 hours after booking.
To book special services on Sundair flights with a flight number starting with SR, please contact Sundair directly:
Website: sundair.com
Email: kundenservice@sundair.com
Phone: +49 30 53 6767 91 (available Monday to Friday from 9 am to 6 pm)
You can take out travel insurance directly when booking your flight. Alternatively, if you’ve already booked your flight, you can add insurance via “My trip”. See here for more information about travel insurance from Condor and HanseMerkur.
The travel insurance from Condor's partner HanseMerkur covers a wide range of situations. These include illness, flight cancellations and lost baggage. You can find a complete overview of travel insurance here.
It is possible to rent a car if you are under 25 or over 70. Please note, however, that the specific guidelines may vary depending on the car rental company and the destination country. Some rental companies may set a minimum age of 21 for car rental.
Usually the rental price is paid in advance. However, there is often an option to make a small, non-refundable deposit, while the balance is due before collection. In some cases, some fees that are already included in the total rental costs can be paid directly in person, such as one-way fees or special driver fees. At some locations, partial or full payment on vehicle collection is also permitted.
You can find detailed information about this in your price overview and on your voucher , or you can view it on the "Manage booking" page.
Our partner CarTrawler's booking portal includes all mandatory fees for your reservation in the displayed price and in your booking terms. To view additional charges, please provide exact dates for pick-up, drop-off and the age of the main driver.
Please note that upon pick-up, a security deposit fee will be blocked on the main driver's credit card, which may be which may also include fuel costs. Make sure you have sufficient funds.
Further costs may be incurred if the required documents are not available, the credit card does not have sufficient funds or additional options such as child seats, navigation devices or insurance are booked.
Most providers require a credit card issued to the driver for car rental. Some car rental companies also offer rental with a debit card, which must also be registered to the main driver. Tip: You can use the search mask to filter by accepted card types. The cards accepted on collection are also listed in the overview of offers, under "Important information".
To change your car rental reservation, go to the Manage Booking section of our partner CarTrawler's website. There you can make various adjustments, including changing names, adding additional services, changing vehicle types , and adjusting pick-up and drop-off times and locations.
Please note, however, that all changes are subject to availability and are not possible after vehicle collection. Changes made 24 to 48 hours before collection are generally free of charge. However, prices may change in line with current fares.
Payments already made are transferred to the updated booking. Any difference will either be charged or refunded, depending on whether the new reservation is more expensive or cheaper than the original one.
You can, of course, cancel your existing car rental booking. To do this, go to the CarTrawler website and navigate to "Manage my booking". Click "Change" and then "Cancel booking". Follow the instructions listed there to make the cancelation. Before canceling, you will have the opportunity to review your cancellation policy.
Depending on the conditions, you can cancel your booking up to 24 or 48 hours before the pick-up time. If you cancel less than 24 or 48 hours in advance, additional charges may apply in accordance with the cancellation policy. For more information on your cancellation options, see the terms and conditions of your booking.
Please note that any additional insurance you have taken out for your booking will automatically be cancelled if you cancel your vehicle booking.
You can conveniently pay for your airport shuttle in advance. All common payment methods are available, including credit card, SEPA direct debit and bank transfer. You can find the complete overview under Payment Methods.
You can book two different versions of the airport shuttle minibus: either for a maximum of 7 people with one piece of baggage each, or for a maximum of 12 people with one piece of baggage each. The group must consist of at least 5 people.
Drivers usually wait for you in the arrivals area or at a designated counter at the airport. You will be informed of the exact meeting point in advance by email.
Don't panic! Your booking confirmation email will contain a contact number that you can use to get in touch with your contact person.
Yes, please bring your own child seat. You can check it in as free baggage on your Condor flight. Our tip for parents with children under 2 years old: Your child can also travel in an approved car seat in their own seat while on the plane. For more information, please visit our Flying with Small Children page.
That depends entirely on where your accommodation is located. Journey times are usually given when you book your airport shuttle, which should give you a good idea of when you will arrive at your hotel or holiday apartment.
You can easily book and manage an airport hotel through our partner holidayextras.com. You will also find options for reserving parking spaces, lounges or transfers.
In general, airport hotels are meant to make your arrival or departure more convenient. Many travelers therefore only use the hotels for one night. In principle, you can also book several nights at an airport hotel. Check out all available hotels at your departure/arrival location.
Airport hotels are typically located close to the airport and often provide complimentary transfers directly to the airport, making your journey as comfortable as possible. Find a suitable airport hotel at your departure airport now.
Depending on the offer, the hotel may provide breakfast, parking, or a regular airport shuttle free of charge. Find out in advance when booking if there are any additional charges for such services.
Different restrictions apply depending on the type of cargo. You can find all of the popular unit load devices from our partner Unilode here.
You can transport various types of cargo with Condor. These include:
We provide more detailed information on the types of cargo and what they include here.
Yes, depending on the size and weight of the animal, you have the option to accommodate animals either in the cabin or in the cargo hold. The following regulations apply to animals that are to be transported in the cargo hold:
Find out in advance about transporting animals, including cats and dogs, as well as related transport regulations and prices.
To book cargo, please use one of the common freight portals such as ECS Group, cargo.one, CargoAi or WebCargo.
You can track shipments after successfully booking through Pathfinder.
You can find more information on our Cargo page.