You can call our customer service line 24/7. You can also reach us via WhatsApp or email. All contact options can be found under Help & contact.
Yes, you can message us via WhatsApp. This allows you to reach our Service Centre 24/7 and receive direct answers to your questions and concerns.
Your issue is important to us! Please use our contact form for your complaint or issue.
To process your request, we will need your booking number. You will find this on your booking confirmation.
If you have not booked directly through Condor, please select your tour operator in the corresponding field. If your tour operator is not listed, please select "Other".
If you booked your Condor flight through the American Express travel service, please contact American Express directly. You can reach the customer service line around the clock by phone on +49 (0) 69 97973030.
The EU Air Safety List (colloquially also known as "blacklist" or "EU Blacklist") is a list of companies compiled by the European Commission with the aim of keeping European airspace safe. It was first published on June 23, 2006. Some airlines are banned from flying in Europe altogether, while others are subject to certain restrictions.
You can find more information here.