You need confirmation of your fitness to fly if:
To confirm your fitness to fly, please use this form. Your doctor must complete it. Please send it to us at least 48 hours before your flight.
Yes, you can take medication with you. Please ask your doctor to issue you with a letter confirming the name and type of medication and dosage. Your doctor should also specify what you need the medication and medical items for. Things like syringes or EpiPens could otherwise be confiscated by local security or customs authorities. The medication must be in its original packaging and clearly labeled.
Yes, you are allowed to take medication in your carry-on baggage . Please note that for liquid medications, the normal rules regarding liquids apply.
Our cabin crew is trained to assist in emergencies. There is basic equipment on board to treat minor health problems.
Ear pain can occur when the pressure changes during take-off and landing. Chewing gum or yawning helps to equalize ear pressure and alleviate the symptoms.
If you are injured, have had an operation or have an illness, you are at high risk when flying. Depending on the type, age and progression of your injury or illness, we may refuse to allow you to fly for safety reasons. We may ask your doctor to confirm whether you are fit to fly.
You will find detailed information and a list of diseases on our website. If you have any one of those illnesses, you should check with your doctor whether you can fly. If you have any questions or if anything is unclear, please always speak to your doctor.
If you have recently undergone surgery, you may need confirmation of your fitness to fly. This also applies if you have an injury. It depends on how long ago the operation was. People with cardiovascular disease may also need confirmation. The most important thing here is how stable your condition is. Information on airworthiness can be found here.
You may not carry containers with gaseous or liquid oxygen on a Condor flight. You can only use an oxygen concentrator approved by the FAA, which you have to register with us before the flight. You will find the form for any questions and registering an oxygen concentrator here.
Is your device not listed? Please use the form anyway or call us.
You should only fly if the fracture is older than 48 hours. Passengers with a recent bone fracture should therefore wait at least 48 hours before flying. Cabin pressure and swelling can otherwise cause more severe pain and additional damage. You must also be able to sit upright in your seat.
Thrombosis can occur particularly on long flights and should not be underestimated. To prevent thrombosis, get up and move around often. Drink plenty of water and wear compression stockings.
Wear a medical alert bracelet and always carry your medication with you. If you have any food intolerances or allergies, please read about our range of on-board dishes before you fly. You can reserve your meals online in advance.
Make sure you have your medication with you. Please also take any oxygen equipment you may need with you. We recommend that you speak to your doctor before traveling. You can find more information here.
If your pregnancy is progressing without complications, you can fly with Condor until the 28th week without restrictions. From the 29th week and until the end of the 36th week, or the 32nd week in the case of multiple pregnancies, you will need a medical certificate. The certificate must be filled out by the doctor no more than 10 days before departure and sent to the Accessible Travel Team at specialassistance@condor.com. From the 37th week onwards, or from the 33rd week onwards in the case of a multiple pregnancy, you can no longer take the flight.
If you are pregnant, you should talk to your doctor before flying. Wear comfortable clothing and get up and move around the aircraft regularly. This helps to improve blood circulation. Compression stockings help against thrombosis. A seat in Premium Economy Class or Business Class offers more comfort and more generous legroom.
Unfortunately, pregnant women cannot book XL seats. These seats are near the emergency exits and therefore special safety regulations apply. You can find more information here.
There is no longer a requirement to wear a face mask on board. This applies to passengers and crew members. You can, of course, continue to wear medical or cloth masks voluntarily.
Condor takes hygiene and safety measures at the airport. Passengers can check in themselves using the self-service machines and print their boarding passes. Boarding is carried out in small groups to reduce contact.
There are special filter technologies in our aircraft. They clean the air of tiny particles, including viruses. This type of filter is also found in operating rooms. The risk of infection with diseases or viruses on board is generally very low, as the air in the aircraft flows from the bottom to the top.
Condor has changed its boarding procedures to ensure safe distancing. Passengers board the plane in small groups.
For more space in the cabin, you can book a free middle seat, unless the flight is fully booked. Only contactless payments by credit card are accepted on board.
Yes, Condor provides hand sanitizer. You may also bring your own disinfectant gel or spray. The bottle may contain a maximum of 100 milliliters. Please pack it in a transparent bag with a zip fastener. The bag must not hold more than one liter. Please keep the bag in your carry-on baggage as instructed.
We clean and disinfect our aircraft cabins very thoroughly after every flight. In so doing, we adhere to the strict hygiene regulations stipulated by the authorities. This applies to both the seating areas with tables and the washrooms.
Yes, you can take medical devices on board. Please register these devices with us in advance.