MyCondor is our customer portal, which is your direct link to Condor. With MyCondor, you have access to your bookings anywhere and anytime.
Your advantages at a glance:
We will be adding several more functions to MyCondor and would be happy to receive your suggestions and requests. Simply write to us using the feedback function on the right-hand side of the page.
With MyCondor, you can manage bookings, rebookings, seat reservations, and extras for your flight more easily, quickly, and comfortably. We plan to continue expanding MyCondor. We continuously add new, useful features and engaging content.
First, click on “Sign in” at the top right on our website. In the box that appears, enter your email address, regardless of whether you already have an account or want to create a new one. A verification code will then be sent to the email address you provided. Enter this code in the next step to log in or create your new MyCondor account. Your MyCondor account is free of charge.
You can update your stored customer data online at any time in your personal area. Just click on Profile and change the data as desired.
You can only use your one-time code once. Once you've entered it, it's used up.
You can request up to 10 one-time codes per hour.
If you request more than 10 codes per hour, the sign in will be temporarily blocked and the input form will be hidden.
The one-time code for your MyCondor account from the email is only valid once. After a failed attempt, you'll need a new code to complete the registration or sign in. Click on "send new code" below the input window and you'll receive a new code via email.
Please also check your spam folder. The email might sometimes take a few minutes.
Unfortunately, you cannot currently change the e-mail address of your MyCondor account. If you'd like to use a new email address, please delete your current account and sign up again with the desired address.
You can delete your customer account in three easy steps:
You'll then receive a confirmation email.
Yes, you can do this — no problem. Just create a new account with a different email address.
You can see your bookings under “My trip” in MyCondor. If it is not displayed there yet, add it via “Add booking”.