Compliance
Examples of our ethical management measures and the applicable legal provisions
Examples of our ethical management measures and the applicable legal provisions
Condor is committed to ethical business management and endeavors to act in accordance with the applicable legal provisions at all times. The topic of compliance is a top priority for us. In order to implement this effectively within the company, Condor has developed a compliance program that is continuously adapted to new requirements. On this page you will find selected examples of our measures.
Here we set out the ethical principles by which we measure ourselves and what we expect from our business partners.
Code of Ethics and Conduct for Business Partners (PDF, 102 KB)
Respecting human rights and protecting the environment are important to us. Condor encourages everyone to report observed risks or violations of due diligence obligations regarding human rights and environmental issues in the company's supply chain. We have established rules of procedure (PDF, 133 KB) for this purpose.
Download the report on the Supply Chain Due Diligence Act (LkSG) for the 2024/2025 financial year (PDF, 417 KB).
Our whistleblower platform (‘Condor SafeSpace’), in which members of the company, but also business partners and other third parties can report possible violations of laws and other legal requirements and principles (including human rights and environmental issues). As a matter of principle, we treat such reports professionally, fairly and confidentially within the framework of the legal provisions. Reports can be submitted by name or anonymously. In addition to the persons entrusted with the procedure, Condor may, if necessary, involve other functions within or outside the company (e.g. for legal advice). Whistleblowers acting in good faith are protected from discrimination or punishment within the framework of the legal provisions.
We have set out our strategy for respecting human rights and environmental concerns in our Statement of Principles (PDF, 2.48 MB).
Condor's declaration pursuant to section 54 of the UK Modern Slavery Act 2015 relates to the 2023 financial year. It sets out the steps Condor is taking to reduce the risk of slavery and human trafficking within the company and within Condor's supply chain.
In our declaration pursuant to Section 54 of the UK Modern Slavery Act 2015, we outline the steps Condor is taking to mitigate the risk of slavery and human trafficking within the company and Condor's supply chain.
Please only use this method to report compliance concerns or human rights and environmental issues.
For a general complaint or issue with your booking or flight, go to Refunds & Complaints. We ask for your understanding that such requests will only be processed via this channel.