We recommend you drop off your baggage two hours before departure. You can do this at the Condor baggage counter. You also have the option to use our self-service bag drop kiosks at the airport.
If you've already checked in online, you can drop off your baggage as usual with our colleagues at the Condor counters. This is possible during the usual check-in times. There is another option in Frankfurt, Hamburg, Munich and Stuttgart. At thse locations, you can check in your baggage yourself at the kiosk. To do this, scan your boarding pass. Then follow the instructions on the screen. You'll find the machines in the same area as our regular counters.
Yes, you can book extra suitcases for your Condor flight online or at the airport. You can add extra baggage during the booking process or afterwards via "My trip". You can find the prices on the Condor website.
At some German airports and in Zurich, we offer convenient late night check-in. This service is free of charge for guests in Business Class and Premium Economy Class.
Baggage that exceeds the maximum dimensions must be checked in as oversized baggage. Additional fees will be charged for this.
If you want to check in additional baggage at the airport that exceeds your fare, excess baggage fees will apply. We therefore advise you to book additional baggage online in advance.
Yes, baggage scales are available at most airports.
First, check in online 24 hours before departure and receive a digital boarding pass. Scan this at the self-service bag drop kiosks at the airport to print your baggage tag.
As soon as you've attached the label to your suitcase, you can drop it off at the machine. To do this, simply put your suitcase in the container and follow the instructions on the screen.
Self-service bag drop kiosks are available in the departure halls at various German and international airports. You can find an overview here.
You usually need your boarding pass to scan and print the baggage tag. You can check in online in advance and receive a digital boarding pass.
No, you can't use the self-service bag drop kiosks under the following conditions:
Yes, if you meet all the requirements, you can easily and conveniently drop off your baggage yourself at the drop-off machine.
You can check in online for your flight in advance. You can drop off your baggage at the self-service bag drop kiosks before departure until the baggage drop-off closes. Find out about your departure times in advance. You can see all the information via "My trip".
If there's a problem, please contact a staff member at the Condor counter directly on site.
Travel faster and more efficiently. By using our online check-in and on-site baggage drop-off, you not only save time but also avoid standing in long queues.
Some airports provide baggage storage. Please check directly with the respective airport.
Yes, you can bring your wheelchair, walker, or crutches. You just need to register this beforehand. We transport up to two mobility aids free of charge. You can find the registration form and transportation information on our page about wheelchairs and walking aids.
To ensure a smooth process, we kindly ask you to let us know at least 48 hours before your planned departure. The transport is also automatically booked for your return flight when you fly back with Condor.
You can only book the transport of your wheelchair or walker for flights with a DE flight number. For all other flights, please contact the respective airline.