Informations de voyage

Dernières informations de voyage

Consultez les dernières informations de voyage avant votre vol.

Safety Regulations for lithium-ion battery devices

According to regulations of the European Aviation Safety Agency (EASA), the transport of equipment with a defective or recalled lithium-ion battery in checked baggage on board all flights of the Thomas Cook Group Airline in Germany, UK, Scandinavia and Spain is prohibited due to safety reasons. Such devices, like the Apple MacBook Pro models affected by a recall recently, may be carried in carry-on baggage but must be switched-off and are not be used or charged during the flight. The device must also be stowed in hand luggage under the front seat and observed. In the event of heat generation, the cabin crew must be informed immediately. We kindly ask our guests for their understanding, as safety is our first priority at all times.

Jamaica: the Latest Travel Advice from the German Federal Foreign Office

In response to an increased crime rate, a state of emergency has been declared for Saint James Parish, including Montego Bay, and will remain in place until 31 October 2018. As a result, the local police are authorised to use more intensive law enforcement activities. 

The main connection between the airport in Montego Bay and the piers containing the cruise liner terminals is being kept under particularly close surveillance and has been classified as safe.

We nevertheless ask that you remain particularly cautious, avoid going on any individual trips or excursions until further notice and ensure that you always follow any instructions given by local security forces.

Please carefully read through the travel and security advice provided by the German Federal Foreign Office (Auswärtiges Amt) and bear this in mind when on your travels.

Informations importantes sur les bagages intelligents

Les valises intelligentes sont équipées d'une série d'options comme un traceur GPS, un chargeur ou une balance. Toutes ces particularités fonctionnent grâce à une batterie lithium.

L'actuel règlement 2018 de l'IATA sur le transport des marchandises dangereuses ne permet pas d'embarquer ces valises comme bagages enregistrés. Si vous pouvez enlever la batterie lithium de la valise, vous pouvez l'emporter comme bagage de cabine.

Notez que seules deux batteries lithium de rechange sont autorisées par personne.

Nous acceptons les bagages intelligents comme bagages de cabine pour autant que les dimensions et le poids ne dépassent pas le maximum autorisé.

Dominican Republic: Tourist Card Fee Now Included in Flight Fares

The entry requirements of the Dominican Republic stipulate that every tourist must have a Tourist Card before going through the passport control area upon arrival. Until now, tourists have been able to purchase the Tourist Card online, from machines at airports and ports or via travel agents or consulates. This requirement also applies to German tourists.

The new decree concerning this requirement stipulates that from 1st April 2018, the price of the Tourist Card will be added to the price of all air and sea travel tickets purchased by tourists for their journey to the Dominican Republic. The Condor booking systems are therefore being adapted to meet this new regulation and the Tourist Card fee of $10 will be automatically added to the price of Condor tickets.

This new procedure means that when travelling to the Dominican Republic, you are no longer required to independently purchase a Tourist Card. In the past, passengers arriving at the airports in Puerto Plata and Punta Cana were often confronted with a long wait because most tourists purchased their Tourist Cards from the machines at the airports upon arrival. With these new measures, the government hopes to optimise the Tourist Card procedure at local airports.

If you travel to the Dominican Republic by land, you are not affected by these new regulations. The previous procedure for land travel still applies.

Kenya : Importation de sacs en plastique

Depuis le 28/08/2017, le Kenya interdit l'importation et l'utilisation de sacs en plastique, de quelque type que ce soit. L'interdiction vise aussi bien les sacs de transport que les sacs-poubelle.

Cette loi s'applique également aux voyageurs qui transportent des sacs en plastique dans leurs bagages ou qui en ont reçu dans des boutiques hors taxes. 

Veuillez donc éviter d'emporter des sacs en plastique dans vos bagages. Les sacs en plastique distribués dans des boutiques hors taxes sont collectés à l'arrivée.

La nouvelle loi prévoit de lourdes amendes pour faire respecter l'interdiction.

Zanzibar : Yellow fever vaccination is now compulsory

According to information received from the Foreign office, contrary to previous advice, it is now official that evidence of yellow fever vaccination is required in order to enter Zanzibar. This also applies if you travel to Zanzibar from the Tanzanian mainland by sea or air.

These new requirements have been confirmed explicitly by the Tanzanian Embassy in Berlin (and on the website). However, if you are spending your holiday on the Tanzanian mainland only, this does not apply when travelling from Europe.

Samsung Galaxy Note 7

The Condor safety team has banned any carriage of Samsung Galaxy Note 7 devices from all our flights, as both checked luggage and also hand luggage. This follows reports of them burning up and also the US aviation authorities taking a similar step for US flights this weekend.

This ban does not apply to the Samsung Galaxy 7 phone, which is a different device and has not suffered the problems of the Samsung Galaxy Note 7.