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Help & Contact

All Services and Contact Options

Here you will find helpful information and answers to all questions related to your journey with Condor. We also provide practical self-service options for booking, check-in, and baggage.


Most Important Topics at a Glance

Assistance with Irregularities & Travel Assistance

Customer Service

Please note:
If your flight is scheduled for a future date and was booked through a tour operator, please contact your tour operator directly.

Talk to a customer service agent

Hotline: +49 (0) 6171 69889 03

Available Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 10 a.m. to 6 p.m. in French. Outside these hours, available in English or German.

Chat with a customer service agent

WhatsApp: +49 (0) 6171 69889 16

Available 24 hours a day.

Use the contact form

When filling out this form, please first select a category and a topic. Fields marked with an * are mandatory.