The Condor Shop is our own online store. We sell unique merchandise items with the unmistakable Condor striped design. These include model airplanes, travel accessories, stationery, and much more.
You can access the Condor Shop online at https://shop.condor.com/.
Yes, you can shop during your flight. You can even do it from home. Our bordshop offers perfume, cosmetics, and jewellery. You can also find watches, sunglasses, and tech gadgets there. There are also sweets and other items in the range.
We only accept payments by bank transfer in advance. You have to transfer the total amount of your order from your account. You've got 14 days to do this after you've placed your order. If your payment does not reach us within this period, we will cancel your order free of charge.
For orders up to €39.99, the flat-rate shipping fee is €4.90. Shipping is free for orders over €40.
No, currently shipping is only possible within Germany.
To register a return, visit www.condor.com/shop/retoure. You can start the returns process there. You'll need your order number and the postcode of your delivery address.
Quality is very important to us. We want you to be completely satisfied with every item. If a product does not meet our quality standards, you can return it within 24 months. This also applies to reduced-price items.
Just get in touch with our customer service at https://shop.condor.com/pages/contact. You'll then receive the documents for the return. Send the item back to us with a description of the defect and your bank details. This won't cost you anything.