Flights with Heston Airlines

On selected routes, Condor works with partner airline Heston Airlines.

The aircraft and the entire crew are supplied by Heston Airlines. The airline is also responsible for the aircraft’s maintenance and insurance. We ensure that our Condor quality promise is upheld when flying with our partner airlines.

If you have any questions about special services, like wheelchair service or transporting dangerous goods, just send an email to specialassistance@condor.com.

For rebooking or cancellations, please contact Condor Customer Service.

• Carry-on baggage: 1 item of carry-on baggage, 17 1/2 lb, 21.5 x 16 x 8 inches
• Free baggage allowance: Economy Light/Zero: no free baggage allowance, Economy Class: 44 lb, Business Class: 66 lb
• Sports equipment: Sports equipment can be transported as part of your free baggage allowance at no extra charge. Additional pieces of sports equipment are permitted after prior registration and are subject to a fee.
• Transporting animals in the cabin: up to max. 13 lb incl. crate, bookable at extra cost
• Transporting animals in the cargo hold: from 15 1/2 lb, incl. crate, bookable at extra cost
• Pregnancy: Without confirmation of being fit to fly, Heston Airlines can only transport pregnant women up to the end of the 26th week of pregnancy. For those fit to fly, travel is permitted until the end of the 36th week of pregnancy.
• At Heston Airlines, the general rules for connecting flights apply.