For international flights departing from or arriving at a Chinese airport (excluding Hong Kong, Macao and Taiwan), Condor Flugdienst GmbH has drawn up a contingency plan for prolonged delays on the tarmac in accordance with the regulations of the Chinese aviation authority.
If you are on a flight operated by one of Condor’s codeshare partners, the contingency plan of the airline operating your flight will apply in the event of a delay on the tarmac.
In the unlikely event of an extended on-board delay prior to take-off or on landing at the destination or transfer airport, our Operations Control Centre will work with the pilot in charge, the local airport operations team and the airport authorities to ensure we meet our schedule. On-board delays are situations that Condor always tries to avoid. However, weather, space constraints, visibility, airport conditions, mechanical problems, air traffic control requirements or other circumstances beyond our control can sometimes lead to unavoidable delays on the ground.
The tarmac delay plan comes into effect 15 minutes after the cabin doors are closed for departure, or upon arrival if the delay exceeds the aircraft’s taxiing time limit at the relevant airport before the cabin doors are opened.
During a tarmac delay, the toilets on board remain usable. Necessary medical assistance will be arranged.
The delay is categorized as follows: