No, you cannot cancel your booking online. If you have booked through condor.com, please contact our Customer Service.
If you do not book through condor.com, If you booked through a travel agency or a third-party provider, please contact your provider.
You can cancel your flight up to 24 hours before departure, however a fee will apply.
If you cancel your flight before its scheduled departure, you may be eligible for a refund in accordance with certain conditions. However, if you cancel within 24 hours before your first flight, your fare will not be refunded. However, any taxes and fees that were not used will be refunded.
No, service fees will not be refunded if you cancel your flight.
If you have already taken the outbound flight, you will not be refunded the price of the canceled return flight. However, you will be reimbursed for the return flight taxes and fees.
Cancelation conditions depend on the fare booked. The Flex fare, which you can book in all travel classes, offers the most flexible options. You'll get your money back in full. With the Green fare, which you can also book in Economy, Premium Economy, and Business Class, you can cancel your flight free of charge. You'll get your money back in credit.
You can find more information in our General Terms and Conditions.
You can cancel your flight with no cancelation fees up to 24 hours before the first flight if you have chosen one of the following fares:
With the Flex fare, you get your money back immediately. With the Green Fare, you'll receive a credit for all amounts paid, including unused taxes and fees. This credit is valid for future flights for ten months from the date of issue. Any service fee added at the time of booking is non-refundable.