Information about arrival and departure at Frankfurt Airport
Due to the construction of a new S-Bahn station in district "Gateway Gardens", there will be some closures and timetable deviations in local and long-distance public transport from the end of October. Condor guests using public transport to get to the airport are therefore requested to inform themselves about current changes and to plan sufficient time for their journey to Frankfurt Airport.
Closure of airport regional train station from 26 October to 14 December 2019:
- The S-Bahn lines S8 and S9 will continue to run, but will alternatively stop at the station airport long-distance train station instead of as usual at the airport regional train station.
- The stop in Kelsterbach is cancelled. Between Kelsterbach and the airport, a rail replacement service with buses will be operated.
All Condor flights are operating as scheduled. +++ Information for customers with a Thomas Cook package tour
All Condor flights (DE flight number) are operating as scheduled.
Please find below information for our tour operator guests from: Thomas Cook, Neckermann, Oeger Tours, Air Marin and Bucher Reisen:
The German Thomas Cook tour operators have cancelled all package tours up to and including 31 December 2019 as part of the ongoing insolvency proceedings. Like all other airlines, Condor is therefore not allowed to accept travellers who have booked a package tour with Thomas Cook, Neckermann, Oeger Tours, Air Marin and Bucher Reisen to their holiday destination. For affected customers with claims, Zurich Insurance plc has commissioned the German branch of KAERA AG to handle the transaction, reachable at the following address: www.kaera-ag.de. KAERA is reviewing the obligation to assume and settle the individual claims in the insolvency proceedings.
All guests who are already in their holiday destination can take their return flight on a regular basis. Condor brings all package tour vacationers back home.
If you would like to purchase a flight that is not part of your package tour, please contact the Condor service desk at your airport or visit the Condor website at www.condor.com.