Cancel a flight
Want to cancel your booked and scheduled flight? This page tells you more about your rights as a passenger and the conditions under which you can cancel your trip.
Cancelling a flight—is it possible?
As a passenger, not being able to travel on a booked and scheduled flight for various reasons is certainly frustrating. But what does this mean for the costs incurred?
The point at which you cancel a booked flight is key. We do not refund the fare in the event of a cancellation within 24 hours before the departure of the first flight, including any service charge that may have been added at the time of booking. Non-consumed taxes and fees are always refundable.
In the event of a cancellation up to 24 hours before the departure of the first flight, the following regulations apply depending on the respective fare booked and the destination.
