Condor Xbag Services

Free Baggage Allowance U.S. and Canada

Baggage Allowance Packages

Condor Sports Equipment

• Registration of sports equipment up to 8 hours prior to departure
• Check-In of sports equipment at the airport without registration: USD 65 one-way
• one sports equipment item at no extra charge Condor Comfort Class passengers (Registration no later than 48 hours before departure)
• one-way/return charge for items exceeding 400 cm in length
  on short- and mediumhaul flights: USD 130/260
  on longhaul flights: USD 195/390

Transporting animals

Check-in of animals at the airport without registration: USD 65 one-way

Seat reservation

Seat reservation up to 48 hours before scheduled flight. All shown prices are one-way prices.

Online Check-in between 30 and 2 hours prior to departure.

Free seat reservation for:

• Families with infants under 2 years of age
• Families using a car safety seat to secure an infant under 2 years of age
• Passengers with severe disabilities, wheelchair users and unaccompanied minors

Premium Meals

Food and beverages on board

Travel Xtra

Additional services

Cancellation fees/rebooking prior or after departure (24.01.2012):

1) Flex Relax (Base Rate with Flex Relax or tariff code “N”)
Up to 29 days prior to the departure of the first flight booked:

• Short- and medium-haul routes: USD 39 per person and route
• Long-haul routes: USD 78 per person and route

Starting from the 28th day up until 24 hours prior to the departure of the first flight booked and, in the case of a cancellation after a previous rebooking, starting from 28 days prior to the departure of the first flight booked:

• Short- and medium-haul routes: USD 39 per person and route plus 25% of the fare and, if applicable, of the Flex Relax booked
• Long-haul routes  : USD 78 per person and route plus 25% of the fare and, if applicable, of the Flex Relax booked

Starting 24 hours prior to the departure of the first flight booked, no refund is possible. In the case of passengers showing up for the outward flight but not for the return flight, no refund is possible for the latter.    
      
2) Base Rate (tariff code “SPO”) and Special Rate (tariff code “LM”)
In the case of cancellations or no-shows for passengers making Base Rate and Special Rate booking, no refund of the fare is possible.
In the case of the cancellation of the carriage contract, any tickets that may have already been provided to the customer are to be returned as otherwise we will have to charge the full price of carriage.

3) Rebooking prior to departure of the first flight booked
Rebooking is only possible within the same season (summer season May 1-October 31 / winter season November 1-April 30 within the same year) and subject to retention of the original route type (short-, medium- or long-haul route). Rebooking from originally higher priced departures to lower priced departures is only possible if the original fare is maintained. In the case of rebooking to a higher priced departure, the price difference to the higher fare at the time of rebooking (fare on the day concerned) is payable and due with immediate effect.
If you make changes in terms of date, destination, passenger or departure airport after the flight has been booked but prior to the departure of the first flight, we assess a flat-rate rebooking charge per passenger concerned. The charge is based on the given fare; the fees are rounded to the next full euro.
In each case of rebooking, the flat-rate rebooking charges due are as follows:

• Flex Relax (Base Rate with Flex Relax or tariff code “N”):
  No rebooking fee for max. 3 rebookings up to 24 hours prior to the departure of the first flight booked.
  Starting with the 4th rebooking, the flat-rate rebooking charges payable in conjunction with the Base Rate apply.
  Starting 24 hours prior to the departure of the first flight booked or after the date of departure, no rebooking is possible.
• Base Rate (tariff code “SPO”):
  USD 42 per person and route up to 24 hours prior to the departure of the first flight booked for short- and medium-haul flights (max. 5 hours’ flight time); children under 2 years free of charge
  USD 84 per person and route up to 24 hours prior to the departure of the first flight booked for long-haul flights (min. 5-hour flight time); children under 2 years free of charge
  Starting 24 hours prior to the departure of the first flight booked or after the date of departure, no rebooking is possible.
• Special Rate (tariff code “LM”):
  No rebooking is possible whatsoever.

4) Rebooking after the departure of the first flight booked
After the departure of the outward flight, no rebooking is possible for Special Rate bookings. As far as Base Rate and Base Rate with Flex Relax bookings are concerned, a change of the originally booked return flight is possible subject to regulatory approval up to 24 hours prior to the originally booked return flight and the availability of seats in either the same or a higher tariff category within the same season (summer / winter season of the same year). Any tariff differences are payable as well as a flat-rate rebooking charge of USD 39 per person for short- and medium-haul routes and USD 78 per person for long-haul routes.
Settlement of the rebooking fees and any tariff differences that may be incurred is only possible after the departure of the first flight booked by credit card or via direct debit from a German bank account.

5) Reservation/Cancellation of special services
You can also book numerous other special services with Condor such as the carriage of sports baggage and special baggage, and premium and special meals. In the event that a reservation is changed or a special service cancelled, Condor is entitled to charge a handling fee of USD 13 per special service booked or reservation made.