Important Information

For security reasons, we can only accept pets with a confirmed reservation that are traveling with a booked passenger. We will accept one pet per passenger in the cabin and/or in the cargo hold, provided we have enough available capacity.

As required under EU Regulation 998/2003, we will only transport dogs and cats within the EU if they are at least 4 months old; we will only transport dogs and cats from unlisted third countries to the EU if they are at least 7 months old. The transport of young animals (aged between 8 weeks and 4 months) in accordance with the exemption to the EU regulation is not permitted on Condor flights. We will not transport sick or injured animals or dogs and cats that either gave birth less than 48 hours before the flight, or probably will give birth during the flight. Pets sedated by medication must respond when spoken to.

Animals may only be transported in containers that comply with IATA Live Animals Regulations. The animal must be able to stand upright without its head or ears touching the top of the container. It must be able to turn around and to lie down in a natural position.
There must be water and food containers, and the container must be sturdy and clean with a waterproof floor and lined with absorbent material. Please note that our check-in agents may refuse to transport an animal if the container is too small or fails to conform to IATA requirements.

You may bring dogs and cats weighing up to 6 kg /13 lbs (including container) into the cabin. The size of the container (ventilated and waterproof) may not exceed the dimensions published for carry-on baggage. The animal should not be able to stick its head out of the container and is not to be taken out during the flight. The container must be placed on the floor in the passenger's foot space.  

Booking Transportation Online

Book your pet's transportation on Condor flights quickly and easily online – either right after you book your flight or at a later time in our Special services section.

If you have booked your flight to/within/from the USA/Canada with Condor, the Condor baggage allowance conditions for baggage exceeding the allowance printed on your e-ticket also apply to connecting flights, provided that these flights are purchased in conjunction with the Condor flights and are quoted on a Condor ticket and provided that Condor operates the first flight of the itinerary. However, if the first flight of the itinerary is not operated by Condor, additional airline fees for baggage exceeding the allowance printed on your e-ticket may apply.

Baggage regulations of our partner airlines:

Lufthansa Gol Copa Airlines Alaska Airlines Bahamasair Adria Airways Aeroflot Air Berlin Austrian Airlines Luxair SAS Swiss LOT Polish Airways Volaris Bangkok Airways  

Transporting Animals Abroad

It is always the traveler's responsibility to obtain all necessary information on import restrictions, transit documents, veterinary health certificates, vaccinations, customs restrictions in the destination country, et cetera. Please contact the embassy of the country you are visiting for information about import regulations such as vaccinations and identification, for example.

An animal passport is required for dogs and cats being transported outside of Germany. The name of the owner entered in the animal passport must be identical to the passenger's name. The EU pet passport is valid in all member states of the EU and confirms that the animal has been vaccinated against rabies. We suggest that you look up the requirements for the country you intend to visit early on.

Animals may travel only if accompanied by a passenger, and they must be registered. Please observe the applicable entry requirements.

Information for travelers from/to Dubai and Sharjah: Please note that animals may not be transported in the cabin (PETC) or in the cargo hold (AVIH).
Special regulations apply outside the EU. Further information is available from the homepage of the German Federal Ministry of Food, Agriculture and Consumer Protection or from the homepage of the German Federal Ministry of Finance - www.zoll.de.  

Costs

The following animal transportation charges apply on Condor flights (Condor flight number “DE” and Condor aircraft):

Valid for departures from May 1, 2013 to April 30, 2014. Subject to change without notice.

Note:

• You can use our Special Services online to book for animals in the cabin weighing up to 6 kg and animals in the cargo hold weighing up to 30 kg.
• Bookings for animals in the cargo hold weighing more than 30 kg can only be made over the phone (German/English). Our service center can be reached at +49 (0) 6171 6988922 from Monday trough Friday from 9:00 AM until 7:00 PM and saturdays from 9:00 AM until 1:00 PM German time.
• Animals which have not been booked in advance will be subject to a USD 65.00 fee (one-way) if checked in at the airport.

Transporting Animals in Passenger Cabin

Please understand that, in the interest of all passengers, we can only accept a limited number of small animals in the cabin. Animals must remain on the floor in their closed carrier during the entire flight. The size of the carrier (ventilated and waterproof, lockable – available at pet shops) may not exceed the measurements of 55x40x20 cm (21.6 x 15.7 x 7.8 in) for carry-on baggage. Unfortunately, we are unable to transport birds or rabbits in the passenger cabin. They must be transported in the cargo hold in an approved escape-proof transportation box. Hamsters, mice or guinea pigs cannot be transported. Special reservations for animal transport in the passenger cabin can be made up to 8 hours prior to departure.  

Transporting Animals in Hold

Special animal transport containers can be purchased at major German airports or pet shops. They must be ventilated, waterproof and escape-proof.
When animals are transported in the cargo hold, the following information must be furnished: weight of the animal incl. its container, and the precise dimensions of the container. When dogs are transported, we need to know the name of the breed; without this information, we will not be able to transport the dog. Special reservations for animal transport in the hold can be made up to 48 hours prior to departure.  

Transporting Animals to Germany

If dogs or cats are brought to Germany for the sake of animal welfare, customers have to confirm with their signature that they have read and agree with the conditions of carriage.  

Special Provisions

Fighting Dogs
The following breeds are generally not accepted for transportation: Pitbull Terrier, American Pitbull, American Staffordshire Terrier, Staffordshire Bullterrier, Bullterrier, American Bulldog, Dogo Argentino, Fila Brasileiro, Kangal (Karabash), Caucasian Ovtcharka, Mastiff, Neapolitan Mastiff.
The airline may refuse to transport the animal in case of non-compliance. The airline cannot be held liable for any damages, indirect or otherwise, that may result from this refusal.

Individual Provisions for Dubai/Male/Sharjah/Britain/Ireland/Sweden/Malta
Please note that animals may not be transported in the cabin (PETC) or in the cargo hold (AVIH) on flights from/to Dubai, Male (Maldives) and Sharjah.
Travelers who take their animals to the United Kingdom, Ireland, Sweden and Malta must comply with the previous, stricter regulations including blood tests and hepatitis vaccinations for another five years.

Service Animals
For security and capacity reasons, we can only accept dogs with a confirmed reservation and documented training. Service animals are transported free of charge. An animal passport is mandatory according to EU guidelines. A service animal does not have to be put up in a transport container but may travel together with the passenger whom the animal is accompanying. We ask that you make a reservation for a service animal as early as possible. A muzzle must be carried for the service animal for safety reasons.

More information about barrier-free traveling