Latest travel updates

Effective August 3, 2026, Italian paper identity cards and old-style Greek identity cards without a Machine Readable Zone (MRZ) will no longer be accepted as valid travel documents for international travel.

Italy
For international travel, only the electronic identity card (Carta d'Identità Elettronica – CIE) or a valid passport will be accepted.

Greece
This change applies exclusively to Greek nationals holding old-style identity cards without a Machine Readable Zone (MRZ). For travel within the EU, the EEA, Switzerland, the Schengen Area, and other countries that have previously accepted the Greek identity card as a travel document, travellers must present either the new ID-1 format identity card or a valid passport.

Condor is required to comply with the applicable entry and exit regulations of the relevant authorities. Therefore, effective August 3, 2026, the above-mentioned identity cards can no longer be accepted as valid travel documents for carriage on international flights.

Passengers are strongly advised to familiarize themselves with the applicable entry and exit requirements of their destination country before travelling and to ensure they are carrying valid travel documents.

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Status: July 30, 2026

Due to announced partial strikes by Swissport ground handling staff at Palma de Mallorca Airport, flight operations and ground handling services may be subject to delays and disruptions, particularly during the morning and evening peak hours. According to the latest information, the industrial action is scheduled to take place on 28 July and 1, 4, and 8 August 2026.

Condor is making every effort to minimize the impact of these strike actions on its guests and remains in close contact with the ground handling service provider and the relevant authorities.

Passengers are kindly advised to check the latest status of their flight before travelling to the airport and to allow sufficient time for their journey to the airport.

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Status: July 28, 2026

Starting May 1st, 2025, the Thailand Digital Arrival Card (TDAC) will be mandatory for all non-Thai nationals entering Thailand. This includes foreign residents holding long-term visas or work permits. 

Pre-registration will be available starting April 28th, 2025 through the official portal: https://tdac.immigration.go.th

Key registration details:

• Registration can be completed individually or as a group (up to 10 people).
• Required information includes:
  • Passport details
  • Personal information
  • Trip details
  • Accommodation information
  • Health declaration
• Upon successful registration, travelers will receive a confirmation document via email.
• In case of a flight number change, passengers can edit their details in the system.
• Passengers who arrive without having completed TDAC registration will need to do so at designated arrival kiosks, which may cause delays.

We strongly recommend completing the TDAC registration well before your departure to ensure a smooth entry into Thailand.
 

As of the 2027 summer flight schedule, Condor will relocate to the new Terminal 3 (T3) at Frankfurt Airport. Until and including April 2027, however, all Condor flights will continue to operate from Terminal 1 as usual.

Following the relocation, all Condor arrivals and departures will be handled through the modern Terminal 3.

Guests whose bookings are affected by the terminal change will be informed separately in good time. In addition, the applicable departure or arrival terminal will always be available online in the booking details and in the flight information prior to travel.

Until the relocation, nothing will change for our guests – all Condor flights will continue to depart from and arrive at Terminal 1 at Frankfurt Airport as scheduled.

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Status: July 24, 2026

From October 1, 2024, all guests arriving in Zanzibar are obligated to hold mandatory entry insurance from the Zanzibar Insurance Corporation (ZIC) for the duration of their stay (up to 92 days) and to provide proof of this insurance upon request.

This insurance can only be taken out with the ZIC via visitzanzibar.go.tz. Other international travel insurance policies are not accepted. Every traveler over the age of 3 (except Tanzanian citizens) must take out the insurance in advance of the trip. Prices: 44 USD for adults aged 18 and over; 22 USD for children up to 17 years, infants up to and including 2 years are covered by the parents' insurance If no valid entry insurance from the Zanzibar Insurance Corporation (ZIC) is available, guests are not allowed to enter Zanzibar and must return immediately at their own expense.

Status: September 30th, 2024, 1.00 p.m.

The tour operator FTI filed for insolvency on June 3, 2024 and canceled trips. The brands affected are FTI Touristik Germany, Austria, Switzerland, BigXtra, FTI Voyages and FTI Reizen. Like all other airlines, Condor is not allowed to transport travelers who have booked a now canceled package tour with one of the above-mentioned FTI brands to their vacation destination. Please contact FTI directly if you have any questions about your upcoming trip.

However, all guests can take their booked return flight as normal, even if the trip was canceled by FTI. If the return flight is rebooked by the guest, for example to an earlier date, the regular ticket price will apply.

FTI has set up a support website for customers and a support hotline at +49 (0) 89 / 710 45 14 98, where all further information, including information on claims to the German Travel Security Fund (DRSF), is available.

Status: June 4, 2024

Condor does not fly over Russian or Ukrainian airspace on any of its routes.