Partner Airlines  

Thomas Cook Airlines United Kingdom

Great partnerships for a really great vacation. Flights with our partner airlines are easily booked on the Condor website, so you can be even more relaxed and flexible with your travel plans. Find out here, everything you need to know about your flight with Thomas Cook Airlines UK.

An Airbus A330 aircraft is deployed for your flight with Thomas Cook Airlines UK.

Please note that on flights operated by our partner Thomas Cook Airlines UK (MT), different conditions of carriage apply, and the following prices and services differ from Condor:

The new premium cabin

From 1st May 2015, Thomas Cook Airlines UK offers its customers the new premium cabin on flights departing from Manchester. No worries, everything is taken care of!

Your pre-departure experience:

  • Choose seats online prior to departure
  • 30kg free baggage allowance (25kg free baggage allowance for flights with departure from November 1, 2015)
  • Two bags up to 23kg free baggage allowance for flights to and from the USA (one bag up to 32kg free baggage allowance for flights with departure from November 1, 2015)
  • 10kg hand baggage allowance

While at the airport:

  • Sun Down Check-in & Bag Drop open from 4pm – 10pm at Manchester airport
  • Separate Premium Check-in (not including Holguin in Cuba)
  • Fast track security pass at Manchester airport
  • Separate premium boarding
  • Premium baggage – baggage first drop

Our on-board services:

  • Complimentary welcome drink and snack prior to take-off
  • 3 course James Martin premium meal service plus light meal/snack prior to landing
  • Complimentary drinks (not including Champagne)
  • Amenity Kit: cool bag with eye mask, socks, toothbrush and toothpaste, head set and ear plugs on the outbound journey and a felt folder for iPad Mini or E-reader on return
  • Premium pillow and blanket
  • Head-set for the in-flight entertainment system
  • Complimentary activity for kids under the age of 7
  • Newspaper or magazines
  • Additional content on the in-flight entertainment system

 

Free baggage allowance Economy Class

Weight

Size

Adults

Max. 23 kg / max. 1 item of baggage

Max. size 158 cm

Children under 12 years of age

Max. 23 kg / max. 1 item of baggage

Max. size 158 cm

Infants under 2 years of age

Max. 10 kg

Max. size 158 cm

 

Hand baggage Economy Class

Weight

Size

Adults

Max. 5 kg

55 x 40 x 20 cm

Children under 12 years of age

Max. 5 kg

55 x 40 x 20 cm

Infants under 2 years of age

-

-

 

Excess baggage

If the set free baggage allowance is exceeded, a fee of 18.00 Great Britain Pounds (22.00 euro*/27 US Dollars) is charged per kilo and route.  

Check-in times

Glasgow (GLA)

From 4 hours prior to departure

Terminal 2

Las Vegas (LAS)

From 2.5 hours prior to departure

Terminal 3

London-Gatwick (LGW)

From 4 hours prior to departure

South Terminal

Manchester (MAN)

From 4 hours prior to departure

Terminal 1

Orlando-Sanford (SFB)

From 4 hours prior to departure

Terminal B

Check-in closes 60 minutes prior to departure.  

Late night check-in

Late night check-in is available for departures up to 12:00 the following day at London Gatwick airport in the South Terminal and at Manchester airport in Terminal 1, from 16:00 to 22:00. For departures after 01.05.2013, late night check-in will cost 5.00 Great Britain Pounds per person. If you have booked a flight in the new premium cabin, late night check-in at Manchester airport is free of charge.  

Food and beverages Economy Class

Hot meals are included in the ticket price. Snacks, non-alcoholic and alcoholic drinks can be purchased on board. Payment can be made on-board in cash (euros or pounds), or by credit card.
Special Menus (Child Menus, diabetic, gluten-free, vegetarian, vegan) can be booked prior to departure for an additional charge of 11.00 Great Britain Pounds, subject to a fee.  

Inflight Entertainment Economy Class

Headsets costing 2.75 Great Britain Pounds each can be purchased on board. If you want to use your own headsets, adapters cost 2.00 Great Britain Pounds each and can also be purchased on board.

Airbus A330 aircraft have monitors in the seats, on which the entertainment program runs in a loop. This way to the current A330 Entertainment Program.  

Special services

You can register for the following special services via thomascookairlines.com up to 80 hours prior to departure.  

Seat reservations Economy Class

Seats can be reserved in advance for an extra charge of 10.00 Great Britain Pounds per flight (12.00 Great Britain Pounds for flights from the winter 2013 season on). XL seats at the emergency exit offering more legroom can be reserved for a fee of 40.00 Great Britain Pounds per flight (48.00 euro*, 60.00 US Dollars*).  

Sports equipment

Sports equipment can be registered via thomascookairlines.com up to 80 hours prior to departure.

Sports equipment

One-way flight

Weight

Info

Bicycle, tandem

£ 35.00,
€ 41.00*,
US$ 55.00*

up to 30 kg

subject to mandatory registration

All boards, such as surfboards, kiteboards and snowboards

£ 35.00,
€ 41.00*,
US$ 55.00*

up to 30 kg

subject to mandatory registration

Windsurfing equipment

£ 45.00,
€ 52.00*,
US$ 70.00*

up to 30 kg

subject to mandatory registration

Canoe, kayak

£ 45.00,
€ 52.00*,
US$ 70.00*

up to 30 kg

subject to mandatory registration

Inflatable rubber dinghy

£ 50.00,
€ 60.00*,
US$ 75.00*

up to 30 kg

subject to mandatory registration

Paraglider

£ 45.00,
€ 52.00*,
US$ 70.00*

up to 30 kg

subject to mandatory registration

Diving gear

£ 25.00,
€ 29.00*,
US$ 39.00*

up to 10 kg

subject to mandatory registration
5 kg of diving gear free of charge with PADI or BSAC certificate

Golf equipment

£ 25.00,
€ 29.00*,
US$ 39.00*

up to 15 kg

subject to mandatory registration

Bowling ball, fishing gear, skiing equipment

£ 25.00,
€ 29.00*,
US$ 39.00*

up to 10 kg

subject to mandatory registration

Sporting firearms

£ 30.00,
€ 38.00*,
US$ 48.00*

max. 5 kg ammunition

subject to mandatory registration

*The conversion values are only a guide. Please note that your booking will be invoiced in Great Britain Pounds (GBP). Find out the current exchange rate and any other charges that may be due from the bank issuing your card.  

Transporting animals

You are not allowed to transport animals in the cabin. Animals in the cargo hold are subject to mandatory registration and are transported for an additional charge on all flights leaving Great Britain. On flights to Great Britain, only from authorized airports to London Gatwick (LGW) and Manchester (MAN). Should you have any questions, or if you wish to make a booking, please contact cargo@thomascook.com or call +44 (0) 161 329 3918.  

Unaccompanied children and young persons

Please note that children up to 14 years of age are not allowed to travel unaccompanied on flights operated by Thomas Cook Airlines UK.
Young persons between 14 and 17 years of age may only travel unaccompanied on flights operated by Thomas Cook Airlines UK under certain conditions.

Young persons aged 14 and 15:
The young person must be registered using the special reservations department of Thomas Cook Airlines UK. The following form must be completed and signed by a parent or legal guardian. The completed form, together with a copy of the parent's or guardian's identification document/passport, must then be sent for consideration by e-mail to TCHDPreflights@thomascook.com. The unaccompanied young person will be given a free seat reservation in the front or rear section of the cabin, to allow the crew to supervise them.

Young persons aged 16 and 17:
Registration via e-mail to TCHDPreflights@thomascook.com is all that is required here. The unaccompanied young person will also be given a free seat reservation in the front or rear section of the cabin, to allow the crew to supervise them.  

Contact

Should you have any questions, or if you wish to book special services, please contact

Thomas Cook Airlines UK
Tel.: +44 (0) 1733 224821
E-mail: tchdpretraveladmin@thomascook.com
Homepage: www.thomascookairlines.com

Note: all information about www.thomascookairlines.com is available in English.