Optional services fee summary  

§399.85 Federal Register Optional Service Fees (for bookings received by May 1, 2013)

Flight zone allocation to/from:

Effective May 1, 2014, a new zone concept applies. All prices and quantities below are based on your flight zone.

Flight zone allocation to/from:
Zone 1: Balearic Islands, Spanish & Portuguese mainland, Bulgaria, Croatia
Zone 2: Canary Islands & Madeira, Turkey, Greece & Cyprus, Egypt, Morocco, Tunisia & Gambia
Zone 3: East Africa, United Arab Emirates, Asia, Caribbean, Central & South America
Zone 4: Southern Africa & Indian Ocean
Zone 5: USA, Canada & Puerto Rico

Access general overview

New: You will be given an early bird discount when you book your sports equipment up to 30 days prior to departure.  

Condor Xbag Services

On Condor flights (Condor flight number "DE" and Condor aircraft), the following to/from excess baggage charges apply to bags that exceed the permitted baggage allowance:

All flights to/from

Price (payable at airport only)

Zone 1

USD 13.00 per kg

Zone 2

USD 16.00 per kg

Zones 3 and 4

USD 26.00 per kg

 

Free Baggage Allowance and baggage charges for zone 5

All flights to/from zone 5

Price with early bird discount (30 days or more before departure)

Regular price

Price when paid at the airport

1st baggage item

Free up to max. 23 kg/50 lbs per item

Free up to max. 23 kg/50 lbs per item

Free up to max. 23 kg/50 lbs per item

2nd baggage item

64.99 €/USD 85.00 (up to max. 23 kg/50 lbs) when booked and paid in advance through Special services **

Business Class: Free up to max. 23 kg/50 lbs, not necessary to book in advance

69.99 €/USD 91.00 (up to max. 23 kg/50 lbs) when booked and paid in advance through Special services **

Business Class: Free up to max. 23 kg/50 lbs, not necessary to book in advance

75.00 €/USD 98.00 (up to max. 23 kg/50 lbs)

Business Class: Free up to max. 23 kg/50 lbs, not necessary to book in advance

3rd baggage item

-

-

150.00 €/USD 195.00 (up to max. 23 kg/50 lbs, payable at airport only)

Surcharge if size exceeds the free baggage allowance limit (larger than 62.2 linear Inches* (158cm))

-

-

plus 200.00 €/USD 260.00 (payable at airport only)

Surcharge if weight exceeds the free baggage allowance limit (heavier than 23 kg/50 lbs)

-

-

plus 100.00 €/USD 130.00 (up to max. 32 kg/70 lbs, payable at airport only)

Surcharge for baggage exceeding maximum dimensions* (greater than 158cm) and weight allowance (heavier than 23 kg/50 lbs)

-

-

plus 300.00 €/USD 390.00 (up to max. 32 kg/70 lbs, payable at airport only)

* Dimensions = length + width + height
** For flights to/from US available on flights solely operated by Condor.  

Baggage Allowance Packages

 

Charges for zone 1 baggage allowance packages

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to baggage allowance packages to/from zone 1:

All flights to/from zone 1

Price with early bird discount (30 days or more before departure)

Regular price

5 kg/11 lbs

USD 52.00

USD 59.00

10 kg/22 lbs

USD 91.00

USD 98.00

15 kg/33 lbs

USD 117.00

USD 124.00

20 kg/44 lbs

USD 130.00

USD 143.00

All prices apply per flight (one-way). Subject to change without notice.

You may be subject to additional regulations if airlines other than Condor are part of your itinerary (e.g. if feeder or connecting flights are operated by other airlines).

Regulations for flights operated by other airlines

Charges for zone 2 baggage allowance packages

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to baggage allowance packages to/from zone 2:

All flights to/from zone 2

Price with early bird discount (30 days or more before departure)

Regular price

5 kg/11 lbs

USD 65.00

USD 72.00

10 kg/22 lbs

USD 130.00

USD 143.00

15 kg/33 lbs

USD 169.00

USD 176.00

20 kg/44 lbs

USD 195.00

USD 202.00

All prices apply per flight (one-way). Subject to change without notice.

You may be subject to additional regulations if airlines other than Condor are part of your itinerary (e.g. if feeder or connecting flights are operated by other airlines).

Regulations for flights operated by other airlines

Charges for zone 3 and 4 baggage allowance packages

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to baggage allowance packages to/from zone 3 and 4:

All flights to/from zone 3 and 4

Price with early bird discount (30 days or more before departure)

Regular price

5 kg/11 lbs

USD 104.00

USD 111.00

10 kg/22 lbs

USD 182.00

USD 189.00

15 kg/33 lbs

USD 234.00

USD 241.00

20 kg/44 lbs

USD 260.00

USD 273.00

All prices apply per flight (one-way). Subject to change without notice.

You may be subject to additional regulations if airlines other than Condor are part of your itinerary (e.g. if feeder or connecting flights are operated by other airlines).

Regulations for flights operated by other airlines  

Condor Sports Equipment

  • Registration of sports equipment up to 8 hours prior to departure
  • Check-In of sports equipment at the airport without registration: extra charge in the amount of USD 65.00 one-way per sports equipment in addition to below mentioned fees
  • one sports equipment item at no extra charge for customers booked in Condor Business Class (Registration no later than 48 hours before departure)
  • one-way/return charge for items exceeding 400 cm/157" in length
    on short- and mediumhaul flights: USD 130.00/260.00
    on longhaul flights: USD 195.00/390.00

Sports equipment charges

 

Zone 1 sports equipment charges

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to sports equipment to/from zone 1:

Sports
equipment to/from zone 1

Price with early bird discount (30 days or more before departure)

Regular price

Points to note

Bicycle

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg /66 lbs including packaging, above that as excess baggage.
Bicycles are conveyed only in a packaged state.
We recommend the use of bicycle cases or bags as packaging. Bicycles with an electric motor will not be transported.
50 % surcharge on tandems.

All boards such as surfboard, kiteboard, snowboard, etc.

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*.
Comprising 1 board + 1 mast + 1 sail or for kiteboards, max. 2 boards, 3 kites, harness and wetsuit.
Dimension details must be indicated to establish whether and how the item can be carried.
Charges and mandatory registration do not apply to bodyboards/boogie boards (transported at the excess baggage rate).

Snowboards on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Canoe, kayak, hang glider, inflatable rubber dinghy

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*. Dimension details must be indicated to establish whether and how the item can be carried. Carriage of canoes and kayaks is only possible on submission of a release of liablility.

Inflatable rubber dinghie

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 130 cm length x 90 cm width x 70 cm height, above this as excess baggage.
Dimension details must be indicated to establish whether and how the item can be carried.

Diving gear

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg /66 lbs, above that as excess baggage.
Scuba tanks are only conveyed if empty with open valves.
Deactivated diving lights (the bulb and rechargeable battery must be removed).
Taking diving lights on board in hand baggage must be reported to the check-in staff.

Golf equipment

USD 65.00

USD 78.00

Subject to mandatory registration
Above 30 kg /66 lbs as excess baggage. For Miles & More Status customers (FQTV, SEN, HON), equipment transport is free of charge, but must be registered.

Tennis, squash and badminton equipment, fishing gear, water skis, skis, skating gear, archery bow, riding equipment, mountaineering equipment, etc.

Excess Baggage Charge

Excess Baggage Charge

Not subject to mandatory registration
Condor carries per passenger the sports equipment listed at the excess baggage rate with the free baggage allowance set off against it.
Kindly note that a weight of 30 kg /66 lbs per baggage item may not be exceeded.

Ski baggage on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Sporting firearms

USD 65.00

USD 78.00

Subject to mandatory registration
Up to 30 kg, above this as excess baggage. Sporting firearms will only be transported in safety mode and unloaded in commercially available sporting firearms cases.  Up to three firearms in one case.

Set of fishing equipment

USD 65.00

USD 78.00

Subject to mandatory registration
Equipment up to 30 kg / 66 lbs. One bait box or haversack or creel, one bag or box, one rod.
A set of fishing equipment comprises the fishing tackle, not the potential catch.

All prices apply per flight (one-way). Subject to change without notice.

*Sports equipment more than 400cm/157" long: please contact our Special reservations.

Zone 2 sports equipment charges

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to sports equipment to/from zone 2:

Sports
equipment to/from zone 2

Price with early bird discount (30 days or more before departure)

Regular price

Points to note

Bicycle

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg /66 lbs including packaging, above that as excess baggage.
Bicycles are conveyed only in a packaged state.
We recommend the use of bicycle cases or bags as packaging. Bicycles with an electric motor will not be transported.
50 % surcharge on tandems.

All boards such as surfboard, kiteboard, snowboard, etc.

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*.
Comprising 1 board + 1 mast + 1 sail or for kiteboards, max. 2 boards, 3 kites, harness and wetsuit.
Dimension details must be indicated to establish whether and how the item can be carried.
Charges and mandatory registration do not apply to bodyboards/boogie boards (transported at the excess baggage rate).

Snowboards on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Canoe, kayak, hang glider, inflatable rubber dinghy

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*. Dimension details must be indicated to establish whether and how the item can be carried. Carriage of canoes and kayaks is only possible on submission of a release of liablility.

Inflatable rubber dinghie

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 130 cm length x 90 cm width x 70 cm height, above this as excess baggage.
Dimension details must be indicated to establish whether and how the item can be carried.

Diving gear

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg /66 lbs, above that as excess baggage.
Scuba tanks are only conveyed if empty with open valves.
Deactivated diving lights (the bulb and rechargeable battery must be removed).
Taking diving lights on board in hand baggage must be reported to the check-in staff.

Golf equipment

USD 78.00

USD 91.00

Subject to mandatory registration
Above 30 kg /66 lbs as excess baggage. For Miles & More Status customers (FQTV, SEN, HON), equipment transport is free of charge, but must be registered.

Tennis, squash and badminton equipment, fishing gear, water skis, skis, skating gear, archery bow, riding equipment, mountaineering equipment, etc.

Excess Baggage Charge

Excess Baggage Charge

Not subject to mandatory registration
Condor carries per passenger the sports equipment listed at the excess baggage rate with the free baggage allowance set off against it.
Kindly note that a weight of 30 kg /66 lbs per baggage item may not be exceeded.

Ski baggage on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Sporting firearms

USD 78.00

USD 91.00

Subject to mandatory registration
Up to 30 kg, above this as excess baggage. Sporting firearms will only be transported in safety mode and unloaded in commercially available sporting firearms cases.  Up to three firearms in one case.

Set of fishing equipment

USD 78.00

USD 91.00

Subject to mandatory registration
Equipment up to 30 kg / 66 lbs. One bait box or haversack or creel, one bag or box, one rod.
A set of fishing equipment comprises the fishing tackle, not the potential catch.

 All prices apply per flight (one-way). Subject to change without notice.

*Sports equipment more than 400cm/157" long: please contact our Special reservations.

Zone 3, 4 and 5 sports equipment charges

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to sports equipment to/from zone 3, 4 and 5:

Sports
equipment to/from zone 3, 4 and 5

Price with early bird discount (30 days or more before departure)

Regular price

Points to note

Bicycle

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg /66 lbs including packaging, above that as excess baggage.
Bicycles are conveyed only in a packaged state.
We recommend the use of bicycle cases or bags as packaging. Bicycles with an electric motor will not be transported.
50 % surcharge on tandems.

All boards such as surfboard, kiteboard, snowboard, etc.

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*.
Comprising 1 board + 1 mast + 1 sail or for kiteboards, max. 2 boards, 3 kites, harness and wetsuit.
Dimension details must be indicated to establish whether and how the item can be carried.
Charges and mandatory registration do not apply to bodyboards/boogie boards (transported at the excess baggage rate).

Snowboards on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Canoe, kayak, hang glider, inflatable rubber dinghy

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 400 cm length x 70 cm width x 55 cm height*. Dimension details must be indicated to establish whether and how the item can be carried. Carriage of canoes and kayaks is only possible on submission of a release of liablility.

Inflatable rubber dinghie

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg, max. dimensions: 130 cm length x 90 cm width x 70 cm height, above this as excess baggage.
Dimension details must be indicated to establish whether and how the item can be carried.

Diving gear

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg /66 lbs, above that as excess baggage.
Scuba tanks are only conveyed if empty with open valves.
Deactivated diving lights (the bulb and rechargeable battery must be removed).
Taking diving lights on board in hand baggage must be reported to the check-in staff.

Golf equipment

USD 98.00

USD 111.00

Subject to mandatory registration
Above 30 kg /66 lbs as excess baggage. For Miles & More Status customers (FQTV, SEN, HON), equipment transport is free of charge, but must be registered.

Tennis, squash and badminton equipment, fishing gear, water skis, skis, skating gear, archery bow, riding equipment, mountaineering equipment, etc.

Excess Baggage Charge

Excess Baggage Charge

Not subject to mandatory registration
Condor carries per passenger the sports equipment listed at the excess baggage rate with the free baggage allowance set off against it.
Kindly note that a weight of 30 kg /66 lbs per baggage item may not be exceeded.

Ski baggage on flights to/from Klagenfurt

free of charge

./.

Not subject to mandatory prior notification
Condor conveys the sports equipment listed per passenger free of charge. Please note that a weight of 30 kg per baggage item may not be exceeded.

Sporting firearms

USD 98.00

USD 111.00

Subject to mandatory registration
Up to 30 kg, above this as excess baggage. Sporting firearms will only be transported in safety mode and unloaded in commercially available sporting firearms cases.  Up to three firearms in one case.

Set of fishing equipment

USD 98.00

USD 111.00

Subject to mandatory registration
Equipment up to 30 kg / 66 lbs. One bait box or haversack or creel, one bag or box, one rod.
A set of fishing equipment comprises the fishing tackle, not the potential catch.

 All prices apply per flight (one-way). Subject to change without notice.

*Sports equipment more than 400cm/157" long: please contact our Special reservations.  

Animal transportation costs

 

Zone 1 animal transportation costs

The following animal transportation charges apply on Condor flights (Condor flight number "DE" and Condor aircraft) to/from zone 1:

Type of carriage to/from zone 1

Max. size and weight (incl. box)

Price with early bird discount (30 days or more before departure)

Regular price

PETC
(animals in the cabin)

55x40x20 cm, max. 6 kg

USD 65.00

USD 78.00

AVIH
(animals in hold)

Between 6 kg and 30 kg

USD 98.00

USD 104.00

AVIH
(animals in hold)

Over 30 kg

USD 195.00

USD 202.00

All prices apply per flight (one-way). Subject to change without notice.

Zone 2 animal transportation costs

The following animal transportation charges apply on Condor flights (Condor flight number "DE" and Condor aircraft) to/from zone 2:

Type of carriage to/from zone 2

Max. size and weight (incl. box)

Price with early bird discount (30 days or more before departure)

Regular price

PETC
(animals in the cabin)

55x40x20 cm, max. 6 kg

USD 85.00

USD 98.00

AVIH
(animals in hold)

Between 6 kg and 30 kg

USD 130.00

USD 143.00

AVIH
(animals in hold)

Over 30 kg

USD 260.00

USD 273.00

All prices apply per flight (one-way). Subject to change without notice.

Zone 3, 4 and 5 animal transportation costs

The following animal transportation charges apply on Condor flights (Condor flight number "DE" and Condor aircraft) to/from zone 3, 4 and 5:

Type of carriage to/from zone 3, 4 and 5

Max. size and weight (incl. box)

Price with early bird discount (30 days or more before departure)

Regular price

PETC
(animals in the cabin)

55x40x20 cm, max. 6 kg

USD 124.00

USD 130.00

AVIH
(animals in hold)

Between 6 kg and 30 kg

USD 195.00

USD 202.00

AVIH
(animals in hold)

Over 30 kg

USD 325.00

USD 332.00

All prices apply per flight (one-way). Subject to change without notice.  

Seat reservation

Seat reservation up to 48 hours before scheduled flight. The following fees apply to Condor flights (Condor flight number "DE" and Condor aircraft) when reserving a seat prior to departure. Fees apply per direction to/from:

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

All departures

USD 13.00

USD 16.00

USD 26.00

USD 33.00

USD 39.00

All fees apply per person and direction (one-way). Fees are subject to change.

Online Check-in between 30 and 2 hours prior to departure.

Free seat reservation for:

  • Families with infants under 2 years of age
  • Families using a car safety seat to secure an infant under 2 years of age
  • Passengers with severe disabilities, wheelchair users and unaccompanied minors

Fees for XL-Seat reservations
The following fees apply to Condor flights (Condor flight number "DE" and Condor aircraft) when reserving an XL-Seat prior to departure. Fees apply per direction to/from:

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

All departures

USD 33.00

USD 36.00

USD 104.00

USD 111.00

USD 117.00

All fees apply per person and direction (one-way). Fees are subject to change.  

Premium Menu and Special Menu prices

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to/from:

All flights to/from

Menu

Price with early bird discount (30 days or more before departure)

Regular price

Zone 1

a cold breakfast or a cold meal

USD 11.00

USD 13.00

Zone 2

a hot breakfast or a hot meal

USD 16.00

USD 19.00

Zones 3, 4 and 5

a hot and cold meal or breakfast

USD 20.00

USD 24.00

All prices apply per person and flight (one-way). Subject to change without notice.  

Sky Meal prices

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply to/from:

All flights to/from

Menu

Price with early bird discount (30 days or more before departure)

Regular price

Zones 1 and 2

Sky Meal A: Salad with roll (vegetarian);
Sky Meal B: Cutlet with sauté potatoes;
Sky Meal C: King prawns with rice

USD 11.00

USD 13.00

All prices apply per person and flight (one-way). Subject to change without notice.  

Food and beverages on board

Meals and Snacks

Price

Snacks

USD 2.50

Drinks on board

Price

Non-alcoholic beverages

free of charge

Alcoholic beverages

- for Premium Economy Class

- for Business Class

from USD 3.90 up to USD 10.00

free of charge with meals

free of charge

 

Additional services


Online Check-In

Zone 1-2

Zone 3-5

Basic Check-In

Free

Free

Comfort Check-In

USD 20

USD 26

More information about Online Check-In can be found here.


Service Fee for Secure Flight data collection at check-in
Passengers are required by law to provide Secure Flight data information in advance either during the booking process or separately using the API data form on condor.com. A service charge will apply in case of subsequent data entry by check-in staff at the airport.

  • All Condor flights from Germany to the USA are affected: when entering the USA, stopping over in the USA, and on all flights over the USA (to Cancun, Havana, Varadero, Holguin, Santa Clara and Toronto)
  • Data necessary for immigration can be recorded in the API data form at condor.com until 75 hours prior to departure
  • Service fee for subsequent data entry at check-in: USD 5.00

Entertainment on board

Price

Magazines, newspapers, audio and video program

free of charge

Headset

- for Premium Economy Class

- for Business Class

USD 5.00

free of charge

free of charge

Access code for the extended Premium Entertainment Program

USD 11.00 (free of charge in Premium Economy and Business Class)

Discounted rate for the extended Premium Entertainment Program (if booked up to 30 days prior to departure)

USD 10.00 (free of charge in Premium Economy and Business Class)

Comfort

Price

Pillow and blanket on longhaul flights

free of charge

Loss of tickets

Price

In the case of the loss of tickets, we charge a handling fee per ticket for issuing new travel documents. In cases where ticket collection at the airport has already been arranged and then cancelled on the same day, we are entitled to charge a fee per ticket.

USD 65.00 per ticket

 

Charges for unaccompanied minors

On Condor flights (Condor flight number “DE” and Condor aircraft), the following charges apply for registering unaccompanied minors to/from:

All flights to/from

Price with early bird discount (30 days or more before departure)

Regular price

Zone 1

USD 59.00

USD 72.00

Zone 2

USD 78.00

USD 91.00

Zones 3, 4 and 5

USD 104.00

USD 117.00

All prices apply per child and flight (one-way). Subject to change without notice.  

Cancellation fees/rebooking for reservations made (on condor.com, through Condor Service Center or mobile app) before November 24, 2014:

 

1) Flex Relax (Base Rate with Flex Relax or tariff code “N”)

Up to 29 days prior to the departure of the first flight booked:

  • Short- and medium-haul routes: USD 39.00 per person and route
  • Long-haul routes: USD 77.00 per person and route

Starting from the 28th day up until 24 hours prior to the departure of the first flight booked and, in the case of a cancellation after a previous rebooking, starting from 28 days prior to the departure of the first flight booked:

  • Short- and medium-haul routes: USD 39.00 per person and route plus 25% of the fare and, if applicable, of the Flex Relax booked
  • Long-haul routes  : USD 77.00 per person and route plus 25% of the fare and, if applicable, of the Flex Relax booked

Starting 24 hours prior to the departure of the first flight booked, no refund is possible. In the case of passengers showing up for the outward flight but not for the return flight, no refund is possible for the latter.       

2) Base Rate (tariff code “SPO”) and Special Rate (tariff code “LM”)

In the case of cancellations or no-shows for passengers making Base Rate and Special Rate booking, no refund of the fare is possible.
In the case of the cancellation of the carriage contract, any tickets that may have already been provided to the customer are to be returned as otherwise we will have to charge the full price of carriage.

3) Rebooking prior to departure of the first flight booked

Rebooking is only possible within the same season (summer season May 1-October 31 / winter season November 1-April 30 within the same year) and subject to retention of the original route type (short-, medium- or long-haul route). Rebooking from originally higher priced departures to lower priced departures is only possible if the original fare is maintained. In the case of rebooking to a higher priced departure, the price difference to the higher fare at the time of rebooking (fare on the day concerned) is payable and due with immediate effect.
If you make changes in terms of date, destination, passenger or departure airport after the flight has been booked but prior to the departure of the first flight, we assess a flat-rate rebooking charge per passenger concerned. The charge is based on the given fare; the fees are rounded to the next full euro.
In each case of rebooking, the flat-rate rebooking charges due are as follows:

  • Flex Relax (Base Rate with Flex Relax or tariff code “N”):
    No rebooking fee for max. 3 rebookings up to 24 hours prior to the departure of the first flight booked.
    Starting with the 4th rebooking, the flat-rate rebooking charges payable in conjunction with the Base Rate apply.
    Starting 24 hours prior to the departure of the first flight booked or after the date of departure, no rebooking is possible.
  • Base Rate (tariff code “SPO”):
    USD 39 per person and route up to 24 hours prior to the departure of the first flight booked for short- and medium-haul flights (max. 5 hours’ flight time); children under 2 years free of charge
    USD 78 per person and route up to 24 hours prior to the departure of the first flight booked for long-haul flights (min. 5-hour flight time); children under 2 years free of charge
    Starting 24 hours prior to the departure of the first flight booked or after the date of departure, no rebooking is possible.
  • Special Rate (tariff code “LM”):
    No rebooking is possible whatsoever.

4) Rebooking after the departure of the first flight booked

After the departure of the outward flight, no rebooking is possible for Special Rate bookings. As far as Base Rate and Base Rate with Flex Relax bookings are concerned, a change of the originally booked return flight is possible subject to regulatory approval up to 24 hours prior to the originally booked return flight and the availability of seats in either the same or a higher tariff category within the same season (summer / winter season of the same year). Any tariff differences are payable as well as a flat-rate rebooking charge of USD 39.00 per person for short- and medium-haul routes and USD 78.00 per person for long-haul routes.
Settlement of the rebooking fees and any tariff differences that may be incurred is only possible after the departure of the first flight booked by credit card or via direct debit from a German bank account.

5) Reservation/Cancellation of special services

You can also book numerous other special services with Condor such as the carriage of sports baggage and special baggage, and premium and special meals. In the event that a reservation is changed or a special service cancelled, Condor is entitled to charge a handling fee of USD 13.00 per special service booked or reservation made.  

Cancellation fees/rebooking for reservations made (on condor.com, through Condor Service Center or mobile app) after November 24, 2014:

 

 

1) Classic Rate

Zones 1 - 2

Zones 3 - 5

Rebooking/Name Change

(the stated fees apply to each booking modification and up to 24 hours prior to departure; route changes are subject to retention of the original flight zone)

39 USD

78 USD

Cancellation

Refund not permitted

Refund not permitted

Please also consult our General Terms of Business and Carriage (GTBC).

Flight zone allocation to/from:

Zone 1: Balearic Islands, Spanish & Portuguese mainland, Bulgaria, Croatia
Zone 2: Canary Islands & Madeira, Turkey, Greece & Cyprus, Egypt, Morocco, Tunisia & Gambia
Zone 3: East Africa, United Arab Emirates, Asia, Caribbean, Central & South America
Zone 4: Southern Africa & Indian Ocean
Zone 5: USA, Canada & Puerto Rico

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 2) Plus Rate

Zones 1 - 2

Zones 3 - 5

Rebooking/Name Change

(Rebook or change your name up to three times; changes can be made up to 24 hours prior to departure; route changes are subject to retention of the original flight zone)    no rebooking fee    no rebooking fee

no rebooking fee

no rebooking fee

Cancellation

(up to 29 days prior to departure)

39 USD cancellation fee applies

78 USD cancellation fee applies

Cancellation

(from the 28th day until 24 hours prior to departure)

39 USD (per person and route) plus 25% of the air fare in the Plus Rate

78 USD (per person and route) plus 25% of the air fare in the Plus Rate

Please also consult our General Terms of Business and Carriage (GTBC).

Flight zone allocation to/from:

Zone 1: Balearic Islands, Spanish & Portuguese mainland, Bulgaria, Croatia
Zone 2: Canary Islands & Madeira, Turkey, Greece & Cyprus, Egypt, Morocco, Tunisia & Gambia
Zone 3: East Africa, United Arab Emirates, Asia, Caribbean, Central & South America
Zone 4: Southern Africa & Indian Ocean
Zone 5: USA, Canada & Puerto Rico

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Starting 24 hours prior to the departure of the first flight booked, no refund is possible. In the case of passengers showing up for the outward flight but not for the return flight, no refund is possible for the latter.   

Please note

Rebooking is only possible within the same season (summer season: May 1 - October 31/winter season: November 1 - April 30 within the same year). Rebooking from originally higher priced departures to lower priced departures is only possible if the original fare is maintained. In the case of rebooking to a higher priced departure, the price difference to the higher fare at the time of rebooking (fare on the day concerned) is payable and due with immediate effect.
More information regarding changes of Condor bookings/ reservations can be found in our terms and conditions.

3) Reservation/Cancellation of special services

You can also book numerous other special services with Condor such as the carriage of sports baggage and special baggage, and premium and special meals. In the event that a reservation is changed or a special service cancelled, Condor is entitled to charge a handling fee of USD 13.00 per change or cancellation of a special service booked.