Condor Born to fly.

Data Protection  

Data protection declaration

1. Data Protection

The protection of personal data and subsequently your privacy is a matter we take very seriously.  As the operators of this internet website, Condor Flugdienst GmbH would like to take this opportunity to inform you about the data we save, how we use it and what it means for you when you use our personally-customized services.  In order to guarantee the greatest possible level of protection of your privacy, it a matter of course for us that we comply with data protection provisions in accordance with the German Federal Data Protection Legislation and its related laws.

Our websites can contain links to other websites to which the Data Protection Declaration does not extend.  We have no influence over whether the operators of such sites comply with the data protection provisions.  

2. What information do we store and for what purpose?

Your personal data, such as name, address, mailing address, telephone number, etc., will be saved by us if you provide us with this information independently or it is required in order to process a query or reservation. By providing us with the abovementioned data, you agree to its being saved. Your data will be treated with the strictest of confidence in accordance with data protection regulations.

For example, if you agree to the use of your data for purposes of forwarding advertising and promotional offers to your address while making a reservation or taking out a newsletter subscription, we, or a company acting on our behalf entrusted specifically with the protection of your data within the framework of its data processing duties, will save and process the data provided to us for this purpose. Your data will not be passed to third-party companies which are not part of the corporate group.

When you access our website, we record data such as your IP address and other information, including date, time and retrieved pages. However, this information is not amalgamated with your personal data. We use this data in order to optimize our internet presence for your convenience.  

3. Data Protection and General Provisions

The storage and processing of all personally-related data occurs in accordance with the German legal data protection provisions. Only such personal data is registered and forwarded to partners as are necessary for the transaction and completion of your journey.  These partners and our employees are obligated to maintain secrecy regarding such data.

For purposes of credit history inspection and creditworthiness monitoring and for marketing purposes, we maintain an exchange of data with other affiliated service provider companies and if applicable with external companies. Your protection concerns are taken into consideration by us in the process.  

4. Revocation and the Right of Inspection

You can withdraw your consent for the further use of your personal data for advertising purposes and/or the forwarding of this data for advertising purposes by notifying abrechnung-cfi@condor.com (please note to make your request either in German or English). Upon receiving your objection, we will immediately discontinue sending any further advertising materials, and/or forwarding of your data for advertising purposes.

Transmission of information to government departments or agencies takes place only within the context of applicable statutory provisions. The U.S. Transportation Safety Authority requires all airlines flying into, out of, or through the United States to disclose the reservation data on every passenger. These data are used exclusively by U.S. customs officials for security purposes only.

Additional information for passengers traveling to the USA

You are entitled to receive information regarding the data stored in relation to your person upon request and free of charge. Furthermore, you have the right to the correction, deletion or blocking of your data. Under certain circumstances, legal provisions may prohibit the deletion of data for invoicing and accounting purposes. The data will be deleted to the extent and for as long as its storage is not required for the previously specified purposes.  Beyond this, you can object at anytime to the storage of your personal data.  Please direct your questions or inquiries to abrechnung-cfi@condor.com (please note to make your request either in German or English).  

5. Information Regarding our Offers and Services

We would like to inform you occasionally about our offers and services and those of our partners, and use your personal data for this purpose.  If you do not wish for us to do so, you can inform us of your objection at the address specified above.

You will receive our Newsletter only after actively providing us with your consent.  If you wish at some point for us to discontinue sending you our Newsletter, you can use the link, “Newsletter abbestellen” (‘Cancel Newsletter’) that is contained in every Newsletter to do so.  

6. Data Security

Condor Flugdienst GmbH has undertaken the technical and organizational measures necessary to protect the personal data provided by you from loss, destruction, manipulation and unauthorized access.

We use the Secure Socket Layer (SSL) encoding technology in order to arrange for the transfer of data between your web browser and our internet system in a secure fashion.  

7. Use of Cookies

We use cookies on our website.
Cookies are text data files that are saved by the browser onto your hard disk.  This data contains information regarding which internet pages you have visited and which advertising materials you have viewed.  Cookies however never enable the determination of personal data, such as names, address, e-mail address, etc.  Cookies are used by website operators on the internet for determining if you are authorized to view the information requested from a website, for example.

You do not have to initiate any special settings in your browser for cookies to be stored onto your computer.  Your browser accepts cookies in its standard settings and stores these in a folder with the name “Temporary Internet Files”, for example, since this data does not represent a security risk.

If you do not wish for Condor Flugdienst GmbH and its affiliated partners to use cookies, then deactivate this function in your browser.  For more detailed information on this subject, please consult the Help dialogue of your browser.  

8. Data Protection Declaration

Condor Flugdienst GmbH obligates itself to comply with the above-specified points on the topic of data protection as described.

Rev.: 30.04.10  



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